everyone was professional and helpful. jerri rules!
2/16/2019
Nilka A. VERIFIED CUSTOMER
Vehicle Make : BMW
They were amazing and very detailed about the process
2/15/2019
Wayne A. VERIFIED CUSTOMER
Vehicle Make : Ford
Your service was prompt, efficient, quick and professional. The staff that I dealt with were very friendly and efficient. Well Done.
2/15/2019
Gayla T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best service for a vehicle ever!
2/12/2019
Tracie J. VERIFIED CUSTOMER
Vehicle Make : BMW
They did an excellent job. I plan to tell all my friends and family. ????
2/11/2019
Kelly D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everyone was great from beginning to end. My favorite part was I did not have to deal with the Rental car at the end. Drove up in the rental. Paid. Drove away in my beauty, that they had restored to perfection. Thanks everyone! ????????????????
2/10/2019
Gabriel S. VERIFIED CUSTOMER
Vehicle Make : Honda
After two weeks the car was fixed with now QA in sight. Mirror falling off - did not place the seal back on the back window , metal lock on door is missing , bar on the side of the car is falling off. The car looks like it was fixed but was never checked for quality of work , certainly corners were cut to save quality and money. Very dissapointing!
2/10/2019
Mari M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs done to my vehicle are not done properly the hood is is not uneven and for the $7300 charge it should be exactly how it was prior to the accident. The car also squeeks albeit only slightly it still makes squeeking noises when driving over bumps. I do appreciate the fact that the car was brought to my house, but I feel it was unprofessional to solicit payment whilst I was at work, I explained that I was working overtime and for some reason your company assumed that I could drop everything to come out of the casino to bring the keys and process the payment, I had offered to make the payment when I dropped the vehicle off initially and since they deal with USAA customers I would assume that non-payment was never a issue. Tim assured me that they would look at the vehicle to address these problems. Thank you
2/10/2019
Bill J. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave and the staff were friendly and helpful. Would highly recommend this location.
2/9/2019
John C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service. Appreciated constant updates from Dave Zilly.
2/6/2019
Sylvia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy with everything.
2/3/2019
Moises V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Incredible communication and outstanding customer service.
Jerilee made me feel as if we had worked together before, she was kind and always had a refreshing positive attitude.
Dave was also so awesome. Because of his communication and daily updates he made the process very pleasing.
To conclude, my car looks great too!
2/3/2019
Jamie A. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave was amazing and kept me updated every step of the way.
2/3/2019
Eric T. VERIFIED CUSTOMER
Vehicle Make : Honda
Skater made sure we weee always informed of the status of our repair. He understands the Customer experience and ensure that he uphold the highest standards of Service King. He is a great asset to your brand and is one of the reasons we came back the 2nd time. I would recommend your company without 2nd guessing! Thank you Seevoce King Red Rock.... you guys truly rock!!!! The Taitano’s!
2/3/2019
Carol B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Outstanding customer service. Car was cleaned immaculately clean and repaired. Repair done on time. Communication via text was perfect. David Zilly is efficient, friendly and efficient. Best customer service person I have interacted with in a very long time. I will recommend this location to friends - and I am the administrator of a FB page of Challenger owners with 5590 members, several hundred in Las Vegas. They will all here about my great experience.
2/1/2019
Lluvia C. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm extremely impressed with the service I received and how my car looks. Dave was great and kept me informed, and my car was ready early. Thank you!
1/28/2019
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff was very pleasant and the repairs were very good all in all we were very pleased Thank You Mrs Ervin
1/26/2019
Roger U. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job with the final results the staff and especially Cody Wheeler was great to work with my truck looks brand new I would refer all my business associates family and friends Roger
1/25/2019
Roger L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Skyler and Tim are so efficient and polite with updates.
Very happy with working with them
1/24/2019
Brenda P. VERIFIED CUSTOMER
Vehicle Make : Kia
Skyler was very helpful during the whole process !