Things went pretty well. The e-mails kept me
updated on the progress of the car.
11/15/2014
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you! You were all great. I mostly appreciated all the updates and excellent communication. It's so great to have my car back better than ever! Deborah
11/15/2014
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Audi
At every turn I had to e-mail the Pride representative to find out status or move the process along. I never spoke to him until the day I was to bring the car in. Not once did he call me, but all by e-mail and only reactionary to an e-mail that I had sent. I had to get Liberty Mutual insurance involved at the beginning. This repair was not paid for by me as the damage to my car was the fault of the Liberty Mutual client. I did not choose Pride but was recommended it by the Keyes Audi dealership. Your representative did you no favors in how I was handled. Poor, poor customer service from the receptionist to your repair representative. The original quote was very pleasant but it went down from there. Am I happy with the repairs, yes, but not the customer service. No need to contact me, as as they say the damage was done. Sincerely, Tim McGuire
11/15/2014
Jhaybee A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good service????????
11/13/2014
Steve P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car looks great. The team did a good job keeping me informed along the way. Thanks!
11/11/2014
Marita J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gerardo help me a lot. He is an asset to your company
11/8/2014
Carl T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The status updates were helpful...
11/8/2014
Georgean G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your team is well organized and thorough. The regular updates were very informative. The quality of service is outstanding. My car looks and feels like a brand new vehicle. What more could I ask for. Thank you for restoring my vehicle to perfection?
11/8/2014
Caroline T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Manny did a great job with explaining regarding my car damages and things needed to be done, he also addressed my concerns and he did a
11/8/2014
Virginia A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks great. It is a wonderful feeling to know that my car looks like it was not in an accident. Your staff is very polite. Gerardo is
very though and knowledgeable. I received updates often which was good to know the progress. Nice ladies at the desk.
11/8/2014
Harry M. VERIFIED CUSTOMER
Vehicle Make : Audi
When I got my initial estimate, I asked if parts would be difficult to get as this car is a new model year. I was told parts would be no more than a day away. Parts actually took over a week to arrive. With better communication I wouldn't have had to leave my car for 17 days, and wouldn't have cost as much for a rental car.
11/7/2014
Alfredo M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The team kept me informed of the repair process & repairs were completed in a timely manner.
11/7/2014
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pride did an amazing job! Thanks.
11/3/2014
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
10/31/2014
Mayda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completed repairs ina timely fashion. Picked up car this morning. So far all seems fine. Manny was very attentive and followed through with great professionalism.
10/29/2014
Jacquelyn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ptide auto body employees were very professional. Great customer service. I felt at ease when I dropped off my vehicle.
10/21/2014
Robert S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks brand new. All seams are perfect, the trunk lines match the body perfectly. Amazing job, great craftsmanship.
10/18/2014
Adam B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service at pride is top-notch. They kept me informed every step of the way. Love the service and the work is #****.
10/15/2014
Anahita K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always excellent service. Adriana was very supportive and I'm incredibly thankful.