Gerardo was very helpful, the insurance company was difficult and he quickly resolved the issue. The car repair is flawless.
12/31/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was returned to me in excellent condition. I was very satisfied and would use Pride Autobody again. Valerie de la Rosa, in particular, was efficient, professional and, above all, a problem solver. From the moment I got to Pride Autobody, Valerie took my claim seriously and did everything she could to make me happy; she definitely succeeded. I highly recommend this shop for any auto repair needs.
12/28/2015
Manuel B. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric was awesome!
12/17/2015
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Valerie is great!
12/16/2015
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
thanks to Gerardo everything was taken care of pefectly.
best regards,
Patrick S Cole
12/12/2015
William P. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a totally professional experience. Staff members were communicative,?friendly, and professional. My car looks like new.
12/9/2015
Ken R. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was really simple and well-handled by all involved. I appreciated consideration to get my car back earlier than expected. Thank you. While I hope I never have to come back, I will if I need to.
11/24/2015
Patty H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient & professional. Would highly recommend to friends.
11/24/2015
Natalie A. VERIFIED CUSTOMER
Vehicle Make : BMW
A wonderful young lady (I think her name is Valerie) was willing to come in early and take my car so I could get to work. Eric gave me constant updates which I loved. When my car was ready for pick up, it took 10 mins and I was done! I didn't have to deal with insurance at all because Eric did it all for me. And the messages from Pride were really cute. Thanks again. My one issue is that you weren't open late or early not weekends. That was almost a deal breaker for me since I have to be downtown by 8:00 and can't leave there till about 5:30.
11/24/2015
Jaycee M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From the moment I dropped off my car at Pride Auto Body - Oxnard to the moment I picked up my car, my experience was more than excellent. Eric Piatt deserves all the credit. He was attentive and informative, did a great job answering all my questions as well as keeping me update on the status of my car. He even let me pick up my car after hours since he was in the office finishing up the day. Thank you Eric! As far as overall service of Pride, I am so glad Keyes MB referred me to Pride. Fast service, really appreciated the amazing car wash. Car was like new again and was very impressed that Pride took the time to take my car to the dealership to make sure everything was working. Knock wood that I do not have to take my car in the near future but if I do, will definitely use Pride Oxnard's services and recommend friends and family to use Pride as well.
11/22/2015
Maylon H. VERIFIED CUSTOMER
Vehicle Make : Ford
Our Customer Service Rep, "Eric Piatt" was Outstanding. He should be at the top of your list for a managerial position at Pride Auto Body.
Thanks for the good work.
Maylon H
11/18/2015
Marcella E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs to my car were finished ahead of schedule. The staff was pleasant and professional. Valerie goes the extra mile. Thanks to all !
Marcella
11/17/2015
Lawrence W. VERIFIED CUSTOMER
Vehicle Make : Toyota
500 PAINT TRANSFER. YOU KEPT CAR 5 WEEKS. OVER 5000 REPAIRS........ EXPLANATIONS WERE LUDICROUS
11/17/2015
Robin D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience. Thank you for being so friendly and helping make the repair process smooth and effortless!
11/17/2015
Patricia E. VERIFIED CUSTOMER
Vehicle Make : Audi
Gerardo was very helpful and accommodating. Work was beautifully done.
11/14/2015
Titi L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional staff and service tech's. Eric Piatt was very knowledgeable and friendly. I appreciated the constant email updates on the progress of the body work. They did an excellent job on making my car look 100% again! I will be going back to Pride for all of my body shop needs!
11/14/2015
Mario D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love it. I hope this says all.
11/14/2015
Lauren P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so helpful and attentive in person, over the phone, and via email. It put my mind at ease knowing that I could call or email and always get a prompt response. Pride really took car of my car and got it back to looking brand new! Thank you so much for all of your hard work and going above and beyond for me.
11/14/2015
Jessie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was told my car would take approximately 10 days to complete the repair. It took 23 days. Pride contacted me on the 22nd day to pick up my car... I found it on a flat tire. They did not even realize my car was in that state. Too many complaints to list. Pride came highly recommended by my Lexus dealership. Not impressed at all. Completely dissatisfied by my experience.