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Real Reviews from VERIFIED CUSTOMERS
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My only complaint was that it took too long
1/30/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took 3 weeks for one plastic bumper
1/30/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pride Auto Body was fantastic they kept me updated and exceeded my expectations and as a bonus they got it done faster than they said they would
1/30/2016
Annabella G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Loved your customer service! GREAT EMPLOYS. DIDNT LIKE THAT IT TOOK **** MONTH TO REPAIR MY CAR. Cost me too much money with car rentals, and to repair the car shouldn't take more then one week and not one month.
1/30/2016
Ben M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Every staff is approachable and very accommodating they give daily updates of the repair which give me an idea of the progress of the repair
1/29/2016
Maria V. VERIFIED CUSTOMER
Vehicle Make : Audi
We are grateful to Mooshy the receptionist, who was extremely polite and helpful. Also to Eric and Gerardo. Thank you.
1/23/2016
Julian L. VERIFIED CUSTOMER
Vehicle Make : Scion
Eric was great. I have never been more satisfied.
1/23/2016
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job. Nice work. Thank You
1/23/2016
Jeannine S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was completely smooth up until the day I was to pick up my car. After rushing to your shop in traffic after work to make it there before you closed. I was told that AAA was not paying my claim and that I was expected to go through my insurance company. I was not happy with the unnecessary drama.My car was finally delivered to me the next day, however, on my first drive on the way to my local gas station I ran out of gas. Im sure the gentleman who delivered my car could see that the car was on empty. He was lucky enough to make it ti my house. But unfortunately I was not. What was anticipated to be a really smooth experience was tainted by two unfortunate incidences.
1/23/2016
Adesh R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
A special thank you to Valerie and her team. Once again, I received excellent service.
1/22/2016
Joe B. VERIFIED CUSTOMER
Vehicle Make : Honda
They do brilliant work. The car looks like new, which is the best result one could hope for and says a lot about the people who work for your company. And those who I dealt with in person were very professional and helpful.
1/21/2016
Igbal Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect service
1/21/2016
Jackie G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have taken my car to pride on 2-3 different occasions and I have never had a negative experience. Everyone is friendly and I like getting the communications on the status of my car. They make an unpleasant experience personal and tolerable.
1/21/2016
Rick M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I thought the way everyone from the front desk to the man Eric who helped me were terrific and totally professional. I will recommend to everyone that Pride Auto Body is the best!
1/20/2016
Markuene S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was mostly satisfied, but not totally satisfied. Automated emails stated that my car was in the "last mile" and that I would be contacted if there was a delay; however, I had to call to learn that parts for my car had just arrived and that my car would not be delivered on ****/6/16, but later. After I contacted the shop, I then received an email formally moving the delivery date out to ****/11/16; I am mostly satisfied, but not satisfied about how the communication was handled. I think my expectations could have been better managed had I not received automated emails that made it seem that my car was closer to being delivered than it was.
1/13/2016
Cecilia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional. Eric Piatt was fantastic in communicating and keeping me updated on the progress of repairs. I would highly recommend Pride Auto Body to anyone.
1/13/2016
Caroline C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Gerardo was great to deal with. He kept me updated on the repair process. It was a great experience.
1/8/2016
Lori B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
all good but my cup holder got chipped
1/6/2016
Marilyn P. VERIFIED CUSTOMER
Vehicle Make : Saturn
work was done well!
1/3/2016
Mary A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pride is the only place I will go to do repairs on my car. Geraldo takes care of me. I have used Pride over the years.
1/1/2016