You are indeed fortunate to have a Manager like Valerie. Epitome of CUSTOMER SERVICE EXCELLENCE...Just FANTASTIC.....Can't say enough. She ramrodded whole process from start to finish, put up with insurance carrier indecision and produced an outcome beyond my wildest dreams....PLEASE MAKE SURE YOU RECOGNIZE VALERIE for her tireless efforts for a great outcome for us.......BTW, LOVE your coffee machine......Class act for a real class enterprise
8/27/2016
Lloyd T. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone was great. Especially Andrew. My car looks as good as new. I will definitely recommend Pride to family and friends in the future. Thanks again!
8/25/2016
Mark T. VERIFIED CUSTOMER
Vehicle Make : Audi
Valerie was AMAZING... The front desk people were AMAZING... Having owned service businesses for the last 35 years I KNOW how hard it is to instill “pride” (sorry) and “ownership” .. into employees .... You’ve managed to do it from top to bottom and back to top. KUDO’S... the work was great - but feeling like you are dealing with people who CARE... is #****. And you guys do ! THANK YOU!!!!
8/24/2016
Hamidreza A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Just tell all thanks very much for the nice job.
8/23/2016
Laurie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
looks great.
8/22/2016
Carolyn D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I'm a returning customer! You guys are the BEST!! I will definitely recommend Pride to family and friends. Your staff is to be commended for the outstanding job they do. Valerie, Thank you soooo much!!!!
Carolyn D
8/19/2016
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
By far the best experience I have ever had at a body shop! Valerie went above and beyond for me and mooshey at the front desk is so great!
8/13/2016
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the emails updating me on the status of my car. Receptionist was very friendly and efficient.
8/11/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent. Very impressed with repair work and fantastic interior detailing. Inside our 8 year old car looks almost new! Thank you.
8/11/2016
Ann T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very nice staff. These repairs took way too long to do. I will probably not ever use you again. In the past we have always been satisfied.
8/11/2016
Ira S. VERIFIED CUSTOMER
Vehicle Make : Lexus
this is the third or fourth time I have use Pride and am very happy with your service
Valerie has helped me a couple of those times and was my go to person this time. She is great.
Thanks
8/8/2016
Colleen K. VERIFIED CUSTOMER
Vehicle Make : Buick
Athena and your office staff were very courteous and professional and took care of every last detail. And, my car looks great. Thank you! Colleen K
8/7/2016
Jaime T. VERIFIED CUSTOMER
Vehicle Make : Honda
Valerie and your staff was very courteous and professional from the start to finish. She kept me updated every step of the way and my car looks as good as new! I am very pleased with the service and attention to detail. Very satisfied customer.
8/6/2016
Arnel L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was fixed as if nothing really happened. I am very impressed. A job well done.
7/30/2016
Krystel L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Valerie De La Rosa is a true professional! She walked me through every step!
Thanks Valerie and everyone at Pride!!
7/29/2016
Katie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Eric, Andrew C., and the girls at the desk were all lovely, conscientious, and went over and above working in partnership with me and the insurance company I was the claimant for. I will continue to use Pride for all of my repair needs. Katie R
7/28/2016
Helene L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Although the repair took longer than I expected, due to a delay in receiving parts, everyone that I dealt with....Athena, Mooshy, Butch, even the driver who picked me up, we're all kind, helpful and accommodating.
7/27/2016
Matthew E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, thank you for the amazing experience
7/19/2016
Phil S. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took 17 days to complete; entirely too long for a relatively easy repair. Pride found too many things that could not have been caused by a damaged bumper. When you find rust on some parts, one has to wonder how parts can rust 3-4 days after the damage occurred. My dissatisfaction has already been shared with AAA.
7/14/2016
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
quality work, timely turnaround and good customer service.