Everyone was great! The ladies up front, Krist and myesha handle the front perfectly! Excellent hires. Andrew did an excellent job communicating and meeting our deadline. Yes, I will be recommending Pride in the future.
4/4/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Audi
as the former owner of an insurance commercial brokerage firm in manhattan NY... this is the finest service I have seen in service and car repairs and my offices have seen thousands
4/4/2017
Richard Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired like a new one. Your entire team perform professionally and extremely friendly to customers. I am impressed by your first rate operation.
4/3/2017
Gary G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Valerie and staff were fantastic. They went out of their way to help us, and they fought the good battle successfully with our insurance company. They treated us like family and we will not hesitate to recommend Pride to anyone in need of auto body repair.
3/29/2017
Louise B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My entire experience Pride Auto Body was an nightmare. It started with the dishonesty and poor communication. My signed paperwork was submitted a day late. Every time I called to speak with Karen to get updates on the process of my vehicle she never answered the phone and I was sent to voicemail. I tried speaking to the manager she never answered the phone. I had to go to the office to speak to an actual person vs a voicemail. The assistant manager "Gerardo" was nice enough to get me a car rental reimbursement for the first 5 days...which I really appreciated. The fact that it took 9 days really angers me. I feel like the car should not have taken that long especially when I specified I was paying for a rental out of pocket. Long story short I hope I never have to deal with this company again.
3/27/2017
Greta B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The two receptionists that were there the numerous times I came in were excellent! I really want to give my thanks to them for being so nice and thoughtful during my car's repair.
Andrew was also really great to work with, he kept me notified and informed throughout the process.
3/27/2017
Pawel K. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job on my car. It's so shiny and clean that looks better than when I picked it up from the dealer.
Many thanks to Andrew for effective planning and consistent updates on the progress of the repairs.
3/25/2017
Ellen L. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone I came in contact with at Pride Auto Body was courteous, professional and friendly. Work was done well and as quickly as possible, and I appreciated the email updates. Thank you!
3/25/2017
Darren R. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took forever (longer than originally estimated), and I felt like everyone I talked to was sweet talking me with a bunch of B.S. Instead of just saying that the place was super busy. Replacement part was a used part so it came pre-scuffed.
3/22/2017
Yukiko H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was finished as promised.
3/17/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : GMC
The car had not been inspected prior to pick up and i had to spot residue on the rear rubber step. When I brought it up I was "ordered" into the office and shown the before pictures of the car which DID NOT SHOW the issue.
When I took the car in the fellow who checked it it marked damage to the windshield, hood and bumper... It's an almost brand new car .... He told me that "By Law" he had to mark that there was damage in those areas. I had to waste my time and speak to a manager and then call the California Bureau of Automotive Repair. Also there was no regard for the time the customer was forced to spend waiting. It's a body shop... We're not checking into a hospital.
3/17/2017
Tiffani B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Staff members were kind and courteous on the phone. My calls are returned in a timely fashion, and I appreciated all of the updates on my vehicle.
3/16/2017
Marco P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic Stuff.....
3/15/2017
Elaine C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Took too long to get the parts. Once you received them it was done quickly. So the answer is no and then yes.
3/11/2017
Shannon V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
great job guys thank you.
3/10/2017
Nita M. VERIFIED CUSTOMER
Vehicle Make : Honda
As this is my fourth time doing business with Pride, I feel qualified to say that I KNOW their service is THE BEST! They deliver upscale corporate finesse on their work, with a family feel in their customer service! Nothing better!!!!
3/9/2017
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Honda
Si son muy profesionales estamos satisfechos con el trabajo el auto parece como salido de fabrica.Gracias
3/7/2017
Wilma E. VERIFIED CUSTOMER
Vehicle Make : Toyota
wonderful friendly staff. pleasant experience.
3/5/2017
Cody C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Pride kept me in the loop throughout the whole process and were very professional all along the way. My jeep looks great!