Everything was well handled throughout the process
1/25/2018
Bernard M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Did great job. But it took so long to get the estimate maybe because of holiday season.
1/20/2018
Lenore N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the email updates
People were very courteous
1/18/2018
Judith A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Person who brought me my car at the end didn't walk through anything with me to show me what had been done. He just basically handed off the car to me. Not sure if that's normal practice or not.
1/16/2018
Ludmila S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very worried at first when I brought in my brand new car (****,500 miles!) for repairs after an accident. Edgar Aguilar handled my case and helped me put my mind at ease after a few phone calls when the estimate was completed. He did a superb job on fixing my car and returned it looking as good as new. I’m very happy with service and quality of work at Pride Autobody on Oxnard blvd in Van Nuys. Thank you for the job well done!
1/13/2018
Keren D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Robert was great! Always answering all of our questions and made the repair work so perfectly! Like a new car!
1/9/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your auto body was recommended to me by Keyes. From the first time I called to the day I picked up my car, the service was absolutely amazing. Everyone who i spoke to was so helpful, professional, respectful, etc. It was so nice after being involved in an accident to know that my car was in good hands. I can't say enough good things about Andrew, Edgar and everyone else I spoke with on the phone. Your receptionists were fantastic. Thank You for the amazing service. Not to mention the flawless repairs on my car. It looks like it just rolled off the lot again. Please feel free to use this as a testament to this shop and the excellent service your staff provide.
1/6/2018
Alex A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please communicate with other parties for feedback.
1/6/2018
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After reading the yelp reviews, everything that was stated seemed to be in accordance with the major complaints. That was a lack of communication and accountability. Every time I attempted to reach out, I was asked a dozen questions on when I called, who I talked to, how long the conversation was, and pretty much every other question to take any liability from them. I provided the information and never received any feedback.
1/6/2018
Sanja H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I wish you were more precise about the completion time.
12/30/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
12/28/2017
Jilian R. VERIFIED CUSTOMER
Vehicle Make : Audi
I am more than pleased with the service your team provided me while they repaired my Audi! Edgar and Gerardo were so helpful and so wonderful about following up with me on the status of my car at all times. Thank you for making the repair process so easy!
12/23/2017
Karim B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Andrew was AWSOME , Mayesha was AWSOME. I had the best service and will definitely recommend all my friends and acquaintances to go to Pride Auto Body. Thank you again.
12/20/2017
Nick H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The job went smoothly and stayed on schedule.
I can appreciate that I received a text update everyday.
Thanks you
12/20/2017
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Audi
Edgar and Myesha were very pleasant and both went above and beyond. Their customer service was excellent and made what could have been an unpleasant experience a breeze. You are lucky to have such great employees and I’m lucky to have found Pride Autobody. My car looks great. Good job all around. Thank you!
12/19/2017
Dan M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Gerardo's attention to detail and his treatment of a customer were exceptional1
12/18/2017
Brian H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good work attitude from all service employees we have met. Good quality of repairs. Thank you!
12/15/2017
Charlie H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly. Karen was amazing. I know my cars' parts are hard to get but you guys did a quick and amazing job. Thank you!!
12/15/2017
Rudy A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional service by all employees I dealt with.
12/12/2017
Russel T. VERIFIED CUSTOMER
Vehicle Make : Tesla
Everything was wonderful and Mike was excellent staying in touch with me. I still don't understand why it takes so long for Tesla to get you parts. The entire time it takes to repair my car is frustrating. Is it just due to Tesla's slow time in getting you parts or is your body shop too busy to get to my car faster? Still, the service and professionals at Pride are incredible!