We were updated periodically by Mathew McClendon.)n 05/22 he emailed saying that the car is being cleaned and puffed to be picked up on 05/23.However on 05/23 he was not available. After repeated call we were told that the cooling system in the car is not ok and has to be looked at by TESLA. This did not make any sense to us. We took delivery of the car. On top of our StateFarm payment we paid $ 785.02 and drove the car to Tesla ourslf. This is the worst service we got after having the car for several weeks
5/24/2018
Jon I. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was completed early and within the quoted price. The car looks great!
5/19/2018
Claudia B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for doing a great job
5/17/2018
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service!! Mike was my rep and he was terrific!!
5/17/2018
Marilyn Bea. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you! Your team treated me very well. I was continually updated on the progress of my vehicle. The repair looks perfect, it's like my car was never in an accident. Thank you for making the drop off and pick up of my vehicle painless. A special thank you to Andrew. I will recommend your shop to any of my friends who need a body shop.
5/16/2018
Lynne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my first time with you.
Your BUILDING makes a statement for you: "we are important, successful, and proud of what we do."
This is something that speaks to a new customer who as yet has no experience with you.
Thank you for your service
Lynne P
5/6/2018
Ann S. VERIFIED CUSTOMER
Vehicle Make : Audi
Andrew did a great job. He was a pleasure to work with. He was genuine and helpful and their for us whenever we needed. He returned calls promptly. The reception people were helpful and pleasant. You kept us informed on the progression of the car and we couldn't be more happy or satisfied. Thank you.
5/5/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job! And Thanks!
4/25/2018
Richard G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice work. Edgar was very helpful. Will use you again if the need arises (I hope not!)
4/19/2018
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matthew McLendon (and the other members of the Pride team that I dealt with) were courteous and professional at all times, and kept me well informed throughout each step of the process. It was clear that my ultimate satisfaction was the primary concern. I will recommend Pride to others in need of body repair services, and plan on using them for any future repairs that I may need.
Bruce L
4/16/2018
Steven P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Work was not completely finished.
4/15/2018
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Acura
The work is great. The amount of time it took to get the estimate back 4 days, and thenhave the car repaired and ready for pick up was lengthy. 10 days total.
4/15/2018
Arlyn L. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service Edgar was terrific. Thank you
4/14/2018
Greg P. VERIFIED CUSTOMER
Vehicle Make : Tesla
Love the job Pride did. Mike NiCassio and Steve Morris are a pleasure to work with. Tesla looks good as new.
Thanks,
Greg P
4/14/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : BMW
Needed to come back twice. Sent to different locations. Paper work was lost. Is that enough?
4/13/2018
Eugene F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent workmanship
Courteous service at front desk
Matthew McClendon was great to work with
4/12/2018
Sharlene S. VERIFIED CUSTOMER
Vehicle Make : Honda
Matched the paint on my car perfectly. Nice touch receiving email updates as to progress on car repairs and completion time.
Edgar Aguilar was very knowledge, professional and accommodating.
Sharlene Rae Stanley
4/11/2018
Gali R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
All good lots of information provided.
4/10/2018
Sally K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once Steve got involved things improved
4/10/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Couldn't be happier. Thanks for going tthe extra mile.