Matthew was great to work with and the technicians who did the actual work on the car did a great job. Thank you!
6/29/2018
Rick D. VERIFIED CUSTOMER
Vehicle Make : Tesla
Communication was always 2 days behind. Car was ready for pick up on Wednesday supposedly. But it took 5 extra days. Car was not charged.
6/27/2018
Corissa R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service. Thank you!
6/27/2018
Joe R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job every time
6/22/2018
Bill M. VERIFIED CUSTOMER
Vehicle Make : Tesla
The repair was done very well. My only complaint is that it took so long. The damage to the car was really minor, at least from my perspective. I appreciate being kept apprised of the progress being made, but feel it should not have taken so long. I guess getting parts from Teslab was a bit slow, but once they were in I feel the job could have taken much less time.
In the end, the repairs were done very well.
Thank you.
6/22/2018
Rodney Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was so easy. Matthew was winderful. Kept me up to fare.
6/22/2018
Roger D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always good!!!
6/20/2018
Ruth M.. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was at your place for 5 weeks, recommended by Honda. It ook forever to start with the repair, which was NOT anything extraordinary, parts were not delivered for days, and the car stood there idling. So 30 days of rental OK'd by my insurance wnet by and the car was still not ready. I had to pay out of my own pocket for additional 6 days because they dragged their feet. Even this morning they said they had to order a part for the a/c that they broke and it would not be ready until Wednesday. Not until my son called and I voiced my opinion did they call back to advise that the part just arrived. What a coincidence. and the car would be ready at 5 p.m.. I had a jminor job done by you some time ago on another car was totally satisfied. Your work is excellent, but something went wrong with the timing and labor.
6/19/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : GMC
Every auto body shop should follow your example how you treat your patrons
6/14/2018
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and easy. No stress, no hassle. It seemed like I was updated everyday. I got car back earlier than expected. The front desk, and project manager were great.
6/12/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and organized. I appreciated the communication and updates. I hope to never have to take my car to get repaired again, but if I do, I know where to go or refer friends to.
6/12/2018
Eva C. VERIFIED CUSTOMER
Vehicle Make : Honda
Service completed sooner than anticipated. Worked with the insurance company well. Looks great. Clean too.
6/9/2018
Samantha C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work excellent service
6/7/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Matthew was an excellent service representative. The job was well done.
6/6/2018
Ross S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
thank you
6/4/2018
Judith G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You provide the fastest, courteous and informative service. You have us in and out quickly. My car was returned to me clean and a job well done. Thanks.
6/2/2018
Gail G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with the entire experience; from being informed of the progress and the great outcome of the car. We have used Pride two other times and would definitely return again if needed. Thank you!
6/2/2018
James V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service, quality work.
5/27/2018
Rhys T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Edgar Aguilar is a great asset to your company. He handled my claim efficiently and expeditiously. He kept me updated regularly and delivered as promised. I give him my highest praise. And thanks to the entire Pride team for a job well done.
5/26/2018
Nathan R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You send texts
You should respond to them also.
Your front desk rarely knows what’s going on even after asking my name theee or four times.