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Real Reviews from VERIFIED CUSTOMERS
Elba B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks like new!
4/3/2019
Weihong G. VERIFIED CUSTOMER
Vehicle Make : Audi
Pride auto people are always nice and professional. You are worthy of trust!
4/1/2019
Roger K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Irvin and everyone else at Pride we’re extremely helpful and honest with helping me and my specific situation. Would definitely recommend to anyone.
3/28/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Audi
As a prior customer having experience with Pride, I voiced my concerns over the excessive final cost that far exceeded the initial estimate - for an accident that was significantly and physically less damage than any previous repair work. It took a longer time to repair the car for less work, and the need for Pride and AAA to max out the car rental allotment to the days was also noted.....I won’t be back. I also reserved a car in Encino Enterprise but was advised I needed to go to Van Nuys, who THEY do business with. It truly felt that unnecessary repairs were implemented which ultimately will cost me, the insured, and other consumers higher rates. Left side had minor damage yet right side parts were replaced due to ‘re-assembly’. Not cool! I would discourage folks from using Pride in the future.
3/28/2019
James B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service
3/28/2019
Jeanne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly, professional and a pleasure to interact with. I also appreciated the regular updates on the status of my car repairs. And a beautiful.facility as well. Thanks for the great service. We were delighted.
3/23/2019
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent job! Thank you Blessings
3/23/2019
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great service
3/21/2019
Michael P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Pride does outstanding work and was through and kept me up to Date at all times - Thx Gerado for everything you are the best
3/20/2019
Steven D. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always excellent service!
3/16/2019
Diane C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
3/15/2019
Nidole S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your good work.
3/14/2019
David A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I requested Pride even though my insurance company tried to direct me to another establishment. I’ve been to Pride and I went to another atvthe insurance company’s request years later. This time I wouldn’t make that mistake again. I demanded the customer service I get from Pride. My special shout out to Gerardo and Myesha and the rest of the crew
3/14/2019
Mark M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Staff and quality are beyond expectation. Excellent experience.
3/8/2019
Gary S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job.
3/7/2019
Juan M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate how tentative this place is in keeping me updated with my vehicle. Answered my questions is a very timely manner. Very kind and professional staff.
3/7/2019
Tina E. VERIFIED CUSTOMER
Vehicle Make : BMW
Beautiful job! My car looks great. Kudos to Michael for getting the car to me as quickly as possible and staying in constant communication during the process.
3/2/2019
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very satisfied with the work and with the friendliness of the staff but I would have appreciated more communication. I don’t mind that the process took longer than expected but I would have liked to be kept up to date.
3/2/2019
Adam A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I worked with Alex Labato as my point of contact. He did an incredible job of keeping me updated and answering all of my ridiculous question.
3/1/2019
Henry M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My contact for repairs was Alex Lavato....A great rep....He kept me updated always.
2/25/2019