The service and employees were excellent. Everything was perfect. I would highly recommend fix auto and staff. Much appreciation, vickie
5/18/2018
Istar W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was impressed with how meticulous the employees were with dealing with all aspects of the repair process and the car looks great!
5/18/2018
Celeste A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was finished about a week before they had told me it would be finished and it looks amazing. The representatives were very professional and ran through everything with me quickly and simply.
5/17/2018
Matt V. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were courteous, professional and communicated promptly with me through the whole process.
5/12/2018
Lee S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian did a great job on my car and kept me informed about the job.
5/12/2018
Lauren P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff were great, very friendly and helpful.
5/11/2018
Van V. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with the Results. My car now looks like brand new car from the dealer. It looks like it has never had an sccident. before.
Thank you so much to Jaimaca and all the mechanicianss who fixed my car
Also. I am very impressed that it took only two weeks for the mechanicianss to
Complete the job. This is amazing.
Thank you all!!
5/11/2018
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Honda
Accommodated my request for Dealership parts. Great communication.
5/8/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Will make this my first stop
For my repairs
EXCELLENT
THANK YOU
5/4/2018
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian did a fabulous job keeping me up-to-date on my repairs. Appreciate it being delivered two days early then.
5/1/2018
Hillcah D. VERIFIED CUSTOMER
Vehicle Make : Honda
5 stars*****
4/26/2018
Mario M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to everyone.
4/20/2018
Isaac R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I see the mark under (licence plate)
It's "tiny" but I notice it maybe since I know where too look,and a scuff that I don't recall having is present?????. But I will say you guys FixAuto did a tremendous job!!!! on the bumper. It looks beautiful But not satisfied with paint job on the gate and new mark under the second "D" of DODGE on gate.????
4/19/2018
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The presentation of the car looked amazing when I picked it up! They washed it and polished it for me! Looks close to brand new!
4/19/2018
Jesika S. VERIFIED CUSTOMER
Vehicle Make : Honda
This was very easy and convienient. Thanks!
4/17/2018
Martha L. VERIFIED CUSTOMER
Vehicle Make : Suzuki
very friendly staff answer all questions have all the answers ready I really liked the attention thank you.
4/17/2018
Steven D. VERIFIED CUSTOMER
Vehicle Make : Honda
No complaints about the repairs of my car, but I wasn’t completely satisfied with the customer service. I was texted everyday and told in person that my car would be ready on Friday at 5pm, then I was called on Wednesday 30 minutes before closing and told that my car was ready and that I should come get it in the next 24 hours but I couldn’t get it during that time frame and the ladies that I talked to on the phone were very rude to me and told me that if I couldn’t come during that timeframe then I needed to contact Geico and figure it out with them. This ended up being a mistake because they thought I had a rental car, which I didn’t, but I still didn’t appreciate the way I was talked to and the attitude I was given when I couldn’t come. Then I finally made an appointment to come Friday morning and when I came in to get my car, the ladies at the front were very rude and condescending towards me and when I asked them questions, I got attidude responses instead of just answering my simple questions. I had to wait for my dad to send me his credit card information and one of the ladies asked me multiple times in a 10 minute period if I had received it yet and was not patient or understanding of my circumstances.
4/14/2018
Salvador P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional!
4/11/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Dodge
After inspecting the paint work upon initial completion, some minor defects were found. The team at Fix Auto Santa Cruz took an extra day to address the problem and to make things right. Thanks!