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Real Reviews from VERIFIED CUSTOMERS
Marian D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jay was outstanding. Also appreciated the efforts of the other gentleman that dealt with Travelers. Both demonstrated excellent customer service. Jay kept me updated on the repair process. I will recommend your business to others. Thank you.
1/18/2019
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I spoke and met with Jay from the beginning of my car repair needs. My expression was one of professional, knowledgeable, attenti8n to details, communication and care. Even with a few hiccups along the way Jay's communication along with his staff was on point and all concerns, issues and repairs were addressed with satisfaction. They even went the extra steps to secure transport to work and full car detail at delivery. Great work, management, team and delivery.
1/16/2019
John O. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent repair and customer service! Linda and Aramis were very professional! Thank you!!
1/16/2019
Venus S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
They were very efficient! I love the updates often about the status of my car! Everyone was super nice.
1/16/2019
Angela B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like to take the time to thank you all for doing such an amazing job on my car. I really appreciate you all taking your time and repairing my care. I was very impressed with the customer service as well. I was going to be a few minutes late from picking up my car and the receptionist told me she would wait until I arrived. That meant a lot to me. Thank you again for everything.
1/10/2019
Suzanne N. VERIFIED CUSTOMER
Vehicle Make : Lexus
No comment
1/8/2019
Bruce A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car is great, but I was texted the car would be done on Friday Dec28 and then told later it would be Jan 2. I received a call on Jan 31 at 2:00 the car was done but could not pick up the car due to going away that dat
1/3/2019
George H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very good job
1/2/2019
Kia H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was very friendly, professional and patient. They always welcomed my calls and concerns due to the insurance companies lack of communication. I would refer everyone to them. My car looks and rides like new. Thank you thank you thank you!!!!
1/1/2019
Angie D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Did a good job matching the color and putting on the bumper. Thank you!
1/1/2019
Charles M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All Nucar employees involved with the repairs to my truck we’re very helpful and knowledgeable and very professional and should be rewarded/commended. A big thank you to all for a job well done !
1/1/2019
Jerome D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Christine and Ms linda are great to.work with
12/27/2018
Sylvia J. VERIFIED CUSTOMER
Vehicle Make : Buick
Well this is not my first time @nu car they did my last car and I was so happy They do really good work here!
12/27/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I stopped by to pick up my truck after the repair & was very disappointed. First when I looked at the truck, the door was ajar. I went in & paid my deductible & the adjuster went out with me & explained very well what had taken place in respect to the repair to my truck. I told him that I wasn’t satisfied with the condition of the detail/clean up of the truck. He opened the door & the seat cover was stuck in the door, the reason the door was ajar. Upon further inspection, I saw that the Drivers door handle was sanded/buffed through the paint, so now I had damage to my truck that wasn’t there when I brought my truck in. I decided to leave the truck to get it done correctly. I was told the day before that my truck was done at the end of the day & I decided to pick it up after work the next day which means they had all day to wash the truck & inspect the job to make sure that it was ok to present to me , the customer. But that didn’t happen. I had my truck in your shop right after I bought it to get my Bumber changed out & they did a great job & had my truck washed & it looked great, that is why I came back. What happened to the Quality? If this was your truck, would you give your company a “ 10 “?, I doubt it . When I picked up my truck, it was washed, then I got inside & the mat on the Drivers side was very dirty, covered with residue from the sanding & prep work. I very was disappointed again. I was going to go back in & show someone but I figured what was to use. You need a inspection process in place after the job is done to make sure the job is good enough to to show it to the customer & that it is a job that you would be willing to say that I am proud of the job that we did for the customer. Merry Christmas, Joe Murone
12/22/2018
Shaun R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service excellent. Workmanship excellent. Thank you for getting my truck back to brand new! Dr. Rinow
12/21/2018
Cartisha J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Test drive vehicles to make sure they are driving properly
12/21/2018
Stephany B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much , my car looks brand new .
12/21/2018
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Acura
It was a pleasure working with your staff because they were very friendly and professional. Mr.Aramis Rivera explained in great detail and also gave me a tour of the shop showng me how my car would be repaired. This gave me complete confidence that my car was in good hands.
12/20/2018
Dominique C. VERIFIED CUSTOMER
Vehicle Make : Mazda
You did a great job. Got the car done ahead of schedule and did an absolutely outstanding job. And you did a great job explaining what you did as well. We will definitely use you guys again thank you so much. Have a great day
12/17/2018
Bryant M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We enjoyed the environment... Everyone was eeal nice.your company is outstanding. I would recommend your company to everyone ... Thank you.
12/16/2018