Chris provided excellent customer service. Andrew was attentive to our needs. Thanks Guys.
9/29/2016
Angel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer service is exceptional. The repairs were done well. It was an easy process and best of all I felt like they care about my satisfaction.
9/29/2016
Dorene P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very thorough and efficient communication. I appreciate the kind and professional service received the minute I walked in and the staff that worked with me. Althena is excellent!
9/29/2016
Gordon E. VERIFIED CUSTOMER
Vehicle Make : Ford
Felt very much like you were on my side, wanting to be whole with my repair. Loved the text updates too. Car looks and feels new again
9/29/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Honda
the painted bumper does not match the original color and it's quite obvious.
9/28/2016
Sunil D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job.
9/28/2016
Perrish L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional.I am satisfied.
9/28/2016
Joe F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My vehicle looks great! I was provided with current status throughout the process. I am very satisfied.
9/27/2016
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team made the experience very easy. The communication made it stress free. And my car looks beautiful.
9/24/2016
Jimray O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good people and service. Thanks Eric. Hopefully no more accidents otherwise i Will be back.
9/24/2016
Barry H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs to my car where handled in a very professional manner. Valerie de la rosa was a gem and was informative as well as efficient. She is an excellent employee. Barry T. Harlan
9/24/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Maria at front desk kept me informed and smiling through the whole process. She has a gift of being both professional and winsome. She's also a good listener. I loved getting text updates and phone calls !
9/24/2016
Nick B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service!
9/24/2016
Maxine A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would like to take this time to commend two of your employees.it is extremely important that the person who first greets your customers has a positive, pleasant, friendly attitude. This person is Mooshy Ghasedi. I have encountered this experience twice with Mooshy and while waiting for paper work etc to get done. She is most definitely an asset to your company. She smiles, multi tasks and no matter how busy or hectic things get she has always been courteous, pleasant and takes care of the customer in a very efficient way. She is never rude, or negative when responding to a question. It is a pleasure speaking with her always. Even on the phone, she calls you by your name and is very respectful and professional. Her boss, Valerie DeLa Rosa, should be made aware of Mooshy's talent if she is not already aware and she should be recognized as a good role model for others in your company.
The next employee is Andrew Cusolito. He too is an assest to your company. He is competent in what he does. He has always been pleasant, a smile on his face and a good attitude. He demonstrates the customer comes first. He listens to the concerns you have and makes sure that all concerns are addressed and they get done to the customers satisfaction. He does not rush you, takes his time and tries his hardest to get your vehicle repaired in the promised time if not sooner as was the case for me this week. I could not pick up my car on Friday at 5PM due to religious reason so he got it done on Thursday in the afternoon which I truly appreciated. I don't know who his boss is, however Andrew too should be recognized as a leader and good example for others.
If you have any way of acknowledging these two employees in your company I would suggest this be done. They are terrific .
Thank you for having these two fabulous people in your company.
Maxine A
9/23/2016
Carlos V. VERIFIED CUSTOMER
Vehicle Make : Honda
Pedro , Anayelli & Eli where understating with my concerns. Service was fast , detailed and friendly. That's why I keep returning back to this shop.
9/23/2016
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The job was done in a timely manner. I also appreciate the updates about when my car was going to be ready. It was ready on time, it was super clean. All the staff was very helpful and friendly.
9/23/2016
Rosaleen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful customer service!
9/22/2016
Katherin F. VERIFIED CUSTOMER
Vehicle Make : BMW
Took way too long.
9/22/2016
Chris B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Honestly, I was blown away by my experience at Pride Auto Body. The customer service rivaled what you get at the Four Seasons. My car looks as good as new, I loved the emailed updates I received throughout the process, and the complimentary car wash/detailing was a very nice touch. I will definitely be recommending you guys to my friends. Hopefully I won't have another wreck anytime soon but if I do I'll be coming back
9/21/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you guys at pride auto body shop did an excellent job on my car and I'm really happy.