aside from the excellent work done on my car, the friendly, courteous service and regular updates are very much appreciated!! The attention I received exceeded all my expectations. Thank you!!
10/28/2016
Rhonda M. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up my car at 4:45pm and was told everything was fixed. I went directly to the supermarket and upon exiting it was dark. I approached my car I hit the unlock button that activates all the taillights. The right side you fixed never illuminated. We checked the turn signal and it worked. I called your office and left a message since you were closed. My husband didn't want me to drive without tail/break lights, as it's over a 50 mile round trip to your location and a major storm is approaching. So he checked the light and found no bulb had ever been installed. We have since purchased and installed the bulb, and it now works. I cannot believe that your company would do a repair and replacement of the entire taillight assembly and neglect to see if it actually works. This is obviously a safety issue and should have been a priority.
10/28/2016
Lori N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I barely picked up the car today. Hoping all is perfect by the work done, but I was extremely pleased with the service I received from Daniel **** and Nalleli ****.
Thank you
Lori
10/28/2016
Jean B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Valerie went above and beyond to make sure that I knew each step in getting my car repaired!! She is a major asset to your company! My car looks fabulous!
10/28/2016
Paula R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and timely completion of the job in spite of a power outage. I am very happy with their work.
10/27/2016
Laura M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Parts are used, part that was replaced looks like if it is not completely attached
10/27/2016
Aderineh S. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair job was completed promptly and as promised, all the while I was kept informed about the progress of the work. The body shop staff were very courteous and professional. Thank you.
10/27/2016
Rob Y. VERIFIED CUSTOMER
Vehicle Make : Porsche
No problems. Great service.
10/26/2016
William B. VERIFIED CUSTOMER
Vehicle Make : BMW
Well. The best way I can put it is that I've recommended you to two other people already. P.s. the guy who was helping me, never let him go. He's a huge asset to you guys. Really.
10/26/2016
Cindy C. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great, everyone was very helpful and efficient! Thank you!
10/25/2016
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional and timely excellent quality of workmanship
10/25/2016
Zeeshan D. VERIFIED CUSTOMER
Vehicle Make : BMW
Mooshy is great!!!!
10/22/2016
Stuart D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you all for a job well done. The car looks great and everything was done with pride and courtesy.I hope I don't have to come back due to another accident but if I do I also know I will be in good hands.
10/22/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for fast and good job on getting my truck back in excellent shape. Everyone was very friendly.
Thank you again
Richard
10/22/2016
Marlene G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the service. Office personnel very polite and helpful
10/20/2016
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything about this experience went better than I could have hoped. The beautiful location, the chocolate in the lobby, the super friendly front desk staff (Mooshy, in particular), and the constant communication throughout the process made this otherwise frustrating experience nothing short of perfect. I worked with Andrew and always felt like I knew exactly what was happening with my car. I picked it up today and it looks brand new! Excellent work! Thank you for the pleasant experience!
10/20/2016
Sophie J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so impressed by my experience with Pride! Thank you!
10/20/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I believe that Maria Monica and Carlos did a wonderful job keeping me informed as to the time and quality of work that was going into the vehicle against a degree of opposition
10/20/2016
Ron D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Athena's customer service was top notch as well as the rest of the people I met when I brought in my car (and when I picked it up). I'd also like to say thanks for constantly keeping me posted on the status of my repair. It was very reassuring.
Thanks,
Ron
10/16/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Body shop adjuster did not communicate all damage to my vechicle to the insurance co's adjuster.
Also I got the impression from the newly revamped procedures at the shop that their is a wall between the shop and customer.