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Real Reviews from VERIFIED CUSTOMERS
Michael S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Really appreciated the updates throughout the repair!
1/12/2017
Sherry R. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys did an amazing job on my car!! Andrew C. was outstanding at keeping me updated during the entire repair process. He promised me my car would be ready as soon as possible and he delivered on that promise!! The Director of First Impressions, Christe, is awesome - very professional and a great asset to your team. Thank you so much for providing great service once again. My Lexus looks like new again!!
1/11/2017
Lon D. VERIFIED CUSTOMER
Vehicle Make : Ford
The MOST AMAZING !!!!!! Service - a model for all others to follow :)
1/7/2017
Linda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took a very long time before I got my car back.
1/7/2017
Vince O. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication was very clear and I was constantly updated as my car was repaired. Also the quality of the work was very good. I am very satisfied.
1/6/2017
John R. VERIFIED CUSTOMER
Vehicle Make : BMW
Eli was great to work with. The car came back with the bumper a little misaligned, but I brought it back in and your team straightened everything out while I waited.
1/4/2017
Marcus J. VERIFIED CUSTOMER
Vehicle Make : Dodge
They kept you informed of your timeframe for repair, Office was clean, staff was courteous and knowledgeable, and would return if I had to
1/4/2017
Antoinette W. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Excellent Customer service. Friendly Staff who kept informed of the repair status.
1/2/2017
Debbie S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone I dealt with was very polite, professional and courteous. I appreciated that they provided updates throughout the process. Thank you for a great job!
12/31/2016
Chris P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication and service. Thank you!
12/31/2016
Gene B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The team promised to repair a scratch of paint in the back bumper area which had nothing to do with the accident. They committed in fixing it at no additional charge. When I picked up the car the scratch was still there.
12/30/2016
Andrew R. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the thoroughness shown, and appreciate that all the damage was found and repaired. (The repairs took an extra week, as more damage was found after getting the car on the rack.) Pride did a great job of keeping me updated. Great job! Thank you very much!
12/28/2016
Phyllis K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
the whole staff made it very easy on me even though my repair was quite complex. thank you to all - Valerie de la Rosa and her very competent and kind & professional staff. Phyllis K
12/26/2016
Uyen N. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff were friendly and efficient.
12/24/2016
Alexander C. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all I would like to which you a merry Christmas and happy new year to all crew of Ford auto body, and thanks for repairing my truck it is a fantastic job you people do I really appreciate it.
12/23/2016
Mireya L. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was awesome!
12/23/2016
Bruce F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jose and Valerie among others there were highly professional. Thank you.
12/22/2016
**** T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience and I plan to go back to you guys if I ever get in another accident. Chris was INCREDIBLY helpful. There were a couple small issues after I picked up my car... The plastic piece on my bumper wasn't completely snapped in, I had a wire for my sub that was tucked away under the panel so I couldn't reach it, and there was a couple micro scratches on my trunk. Brought it back in today and in 30min he fixed everything and buffed out the scratches. Thanks for everything Chris
12/16/2016
Gene D. VERIFIED CUSTOMER
Vehicle Make : Ford
It was nice to get it back a week earlier than promised, whoever cleaned it didn't need to leave me towels to dry it with, but I'll put them to good use. lol It was good of Monica to keep me updated on the due date. I haven't gotten a chance to inspect it yet but it looks like it was never wrecked so far. Your employee are very professional and do a good job
12/15/2016
Julio T. VERIFIED CUSTOMER
Vehicle Make : Ford
Lovely and warm welcoming employees and front desk... Easy process from beginning to end... No hassles, thank you for all your work... my first time coming to an auto body and now the only place i'll bring my car into now... hopefully not too often :)
12/14/2016