Everyone was great! The ladies up front, Krist and myesha handle the front perfectly! Excellent hires. Andrew did an excellent job communicating and meeting our deadline. Yes, I will be recommending Pride in the future.
4/4/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Audi
as the former owner of an insurance commercial brokerage firm in manhattan NY... this is the finest service I have seen in service and car repairs and my offices have seen thousands
4/4/2017
Richard Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired like a new one. Your entire team perform professionally and extremely friendly to customers. I am impressed by your first rate operation.
4/3/2017
Ernesto P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job as always. Carlos was on top of things from day one.
4/2/2017
Diane P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing follow up and follow through!
4/1/2017
Jacquelyn M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very happy with the service and updates that were text to me. Lonnie at your Canyon Country location was a pleasure to work with and I appreciate his updates. We were happy with the work that was done on our vehicle.
3/31/2017
Laraine S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Everyone was so nice and very professional. I would recommend you to everyone
3/30/2017
Gary G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Valerie and staff were fantastic. They went out of their way to help us, and they fought the good battle successfully with our insurance company. They treated us like family and we will not hesitate to recommend Pride to anyone in need of auto body repair.
3/29/2017
Sylvia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very rude people there. I will never go back there and I will let people know not to go there.
3/28/2017
Daisy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your staff was very polite, they were very accommodating. they always kept me informed. it was a tough situation, however they helped make it so much better
3/27/2017
Louise B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My entire experience Pride Auto Body was an nightmare. It started with the dishonesty and poor communication. My signed paperwork was submitted a day late. Every time I called to speak with Karen to get updates on the process of my vehicle she never answered the phone and I was sent to voicemail. I tried speaking to the manager she never answered the phone. I had to go to the office to speak to an actual person vs a voicemail. The assistant manager "Gerardo" was nice enough to get me a car rental reimbursement for the first 5 days...which I really appreciated. The fact that it took 9 days really angers me. I feel like the car should not have taken that long especially when I specified I was paying for a rental out of pocket. Long story short I hope I never have to deal with this company again.
3/27/2017
Greta B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The two receptionists that were there the numerous times I came in were excellent! I really want to give my thanks to them for being so nice and thoughtful during my car's repair.
Andrew was also really great to work with, he kept me notified and informed throughout the process.
3/27/2017
Lynne G. VERIFIED CUSTOMER
Vehicle Make : Audi
Very attentive and service oriented!
3/26/2017
Jonathan Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done. Thanks again.
3/25/2017
Pawel K. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job on my car. It's so shiny and clean that looks better than when I picked it up from the dealer.
Many thanks to Andrew for effective planning and consistent updates on the progress of the repairs.
3/25/2017
Ellen L. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone I came in contact with at Pride Auto Body was courteous, professional and friendly. Work was done well and as quickly as possible, and I appreciated the email updates. Thank you!
3/25/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
It took a while, but this was due to the insurance company.
The MKC looks great - like nothing ever happened and the communication regarding status was excellent. Thank you!
3/24/2017
Sergio A. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep doing a great job.
3/24/2017
Nancy T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for the updates on the progress of the repair. I appreciate your accommodating my schedule for pickup and for returning my car cleaner than when I left it.
3/23/2017
Aldric H. VERIFIED CUSTOMER
Vehicle Make : BMW
The completion date of my car was extended several times which made me incur almost 900.00 of out of pocket expenses for my rental car, even after my insurance paid their amount. Pride did give me 250.00 off of my deductible of 500.00, I'm still out of almost 900.00. Verbal communication was constant, but with bad news, and email updates were not consistent with verbal updates. Also the communication between my insurance company and Pride was not informative as it apply s to my rental car involvement and needs.