First to start, I was told I could leave me rental car at pride and enterprise would pick it up. That is not the case. Now with my car, there were scratches on the side of the car and I advised the employee that was helping me and he asked was that there before. Why, would I bring it up?? Next the check engine light was on and again he asked if that was there before, it was not. He fixed that issue or do I thought. The check engine light is on this morning. I am so angry right now because you had my car for 22 days, this shouldn’t have been an issue.
6/6/2018
Jesunita A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job, thank you
6/6/2018
Jorge E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done thanks for your excellent service and professional service
6/5/2018
Ross S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
thank you
6/4/2018
Nana I. VERIFIED CUSTOMER
Vehicle Make : BMW
Good communications and well managed team.
6/3/2018
Judith G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You provide the fastest, courteous and informative service. You have us in and out quickly. My car was returned to me clean and a job well done. Thanks.
6/2/2018
Gail G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with the entire experience; from being informed of the progress and the great outcome of the car. We have used Pride two other times and would definitely return again if needed. Thank you!
6/2/2018
Sharee M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You are the best.
6/2/2018
Victor S. VERIFIED CUSTOMER
Vehicle Make : Kia
It was good experience everything was nice but the paint is excelente thank you so much...
6/1/2018
Tomas M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not our first time having Pride Auto Body work on our cars, very honest and reliable!! Would gladly refer friends and family.
6/1/2018
Fernando A. VERIFIED CUSTOMER
Vehicle Make : BMW
I wasn’t completely satisfied because most of the problems were not fixed and the paint on the hood wasn’t to my expectations considering the shop is certified by BMW. But for the most part your staff is very nice and helpful. Would like to point out that Melanie was very nice and did advise it to leave my vehicle there or take it back at a later time so the issues can be fixed.
6/1/2018
Janis F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Chris was very professional and keep me updated on the progress of my repair.
5/31/2018
Ben K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service in a timely fashion
5/31/2018
James V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service, quality work.
5/27/2018
Rhys T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Edgar Aguilar is a great asset to your company. He handled my claim efficiently and expeditiously. He kept me updated regularly and delivered as promised. I give him my highest praise. And thanks to the entire Pride team for a job well done.
5/26/2018
Nathan R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You send texts
You should respond to them also.
Your front desk rarely knows what’s going on even after asking my name theee or four times.
5/26/2018
Olivia B. VERIFIED CUSTOMER
Vehicle Make : Acura
Josh was great through out the whole process of my vehicle being repaired! He kept me updated every time there was something needed or done to my vehicle. Any time I had a concern or question about anything he was great with answering me and making me feel at ease about the repairs being done. Josh was also very helpful with providing me a rental vehicle after my vehicle having to stay an extended time for repairs. I truly appreciate it! Over all Pride Auto Body did an amazing job! I would definitely recommend Pride Auto Body to anyone needing body work done to their vehicle!
5/25/2018
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team makes getting the accident repair easy and uncomplicated and the quality of your workmanship is outstanding!! I give you guys a perfect 10 out of 10 from the start to the finish.
Thank you !
5/24/2018
Murugesa T. VERIFIED CUSTOMER
Vehicle Make : Tesla
We were updated periodically by Mathew McClendon.)n 05/22 he emailed saying that the car is being cleaned and puffed to be picked up on 05/23.However on 05/23 he was not available. After repeated call we were told that the cooling system in the car is not ok and has to be looked at by TESLA. This did not make any sense to us. We took delivery of the car. On top of our StateFarm payment we paid $ 785.02 and drove the car to Tesla ourslf. This is the worst service we got after having the car for several weeks
5/24/2018
Randy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was just amazing couldn't ask for any better
Thank you.