Everyone who work there was extremely professional and very nice. I felt my car was in good hands. They even noticed some damage that I hadn't seen. My car looks perfect and they actually finished it a week before schedule!
9/29/2018
Rafael A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service as always, every person I talk to their has a great personality and smile.
9/28/2018
Paul B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The repair took just short of six weeks to complete. The damage was to the bumper and fender only, with no mechanical parts involved. I think the time required to complete the repair was excessive by any reasonable expectation. While the repair was well done, I am unhappy with the amount of time required.
9/28/2018
Adam S. VERIFIED CUSTOMER
Vehicle Make : BMW
Gerardo Anaya is the reason I go to Pride. He is a true professional and makes this process so easy.
9/27/2018
Brian J. VERIFIED CUSTOMER
Vehicle Make : Lexus
THE WORK WAS EXCEPTIONAL AND THE SERVICE WAS EVEN BETTER. THE INSIGHT I WAS GIVEN IN REGAFRDS TO HOW TO DEAL WITH INSURANCE COMPANIES SAVED ME A TON !!!
9/27/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
When I came to pick up the truck, I asked for the bumper to be adjusted because there was a larger gap at the ends of the bumper from the center. I also paid to have the truck completely detailed inside and out. It looked great. When your team member backed it up to a work stall, he backed it into another truck and damaged the new bumper. Not a problem, accidents happen. Staff said they would fix it. The new but damaged bumper was repaired but not replaced. And the truck was dusty with bird crap when I went to pick it up. I think it should have been replaced. The bondo used to repair it may not hold up. And it should have been clean.
9/26/2018
Raymond C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Service was great as always. That is why we only have are cars repaired by your company.
9/26/2018
Xia Wei. VERIFIED CUSTOMER
Vehicle Make : BMW
Really happy with the results
9/22/2018
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Greeted right when I walk in (every time!), went through the process smoothy, and loved the constant follow ups. Yay for Pride Auto Body!
9/22/2018
Linda K. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great! Thank you. Also, your representative, Tony Sanchez, was terrific.
9/21/2018
Rochelle F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very efficient.
They did an excellent job.
The staff is very helpful.
9/21/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your company did an amazing job on my 2013 Prius
The staff in Van Nuys was exceptional and extremely kind
Thank you so much
9/20/2018
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
The car came out excellent. A much nicer job Than I had ever expected. Danny was very professional and explained everything so my wife and I could understand exactly what was going on through the process. The employee's were all very friendly and courteous and I have to say that if I ever need body work done again I will be bringing car here. I would absolutely recommend Pride Auto Body to anyone needing body work.
9/20/2018
Nassor K. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent repair job and I really appreciate the friendliness of the customer service, Thank You ????
9/19/2018
Colin L. VERIFIED CUSTOMER
Vehicle Make : Honda
The automated messages stating that my car would be ready by a certain day at 5pm was misleading and confusing. First, your shop closes at 5pm, so if my car is going to be ready at 5pm then that would suggest it won't be available for pick-up until the following morning. 2nd, my direct contact was not in sync with these automated messages and gave me conflicting information. (IE- he emailed me to tell me my car was ready for pick up the same morning, then I got an auto message saying my car would be ready at 5pm). Which one is the most accurate? I would revisit how these auto messages work and what the message in them states.
9/19/2018
Victor L. VERIFIED CUSTOMER
Vehicle Make : Ford
The Explorer repair was done well and the text updates from Maria were greatly appreciated
9/19/2018
Omar M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Danny was very knowledgeable, patient and professional. He help me understand what was being done on the RX350 and kept me informed while the vehicle was at the shop. From the drop off to the rental to the pick up, it was done with the outmost professionalism. Thank you!
9/16/2018
Vibul V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
MR. TONY SANCHEZ IS VERY COMPETENT AND HELPFUL TO THE CUSTOMERS. HE PROVIDED EXCELLENT SERVICE THAT IS HIGHLY APPRECIATED. HE IS A DEFINITE ASSET TO THE PRIDE AUTO BODY COMPANY.
9/15/2018
Herman S. VERIFIED CUSTOMER
Vehicle Make : Tesla
Very nice and clean work along with a very professional staff!