There few parts were not replaced. I was told the car was ready, but actually the is not ready but I took it anyway because I had to return my rental. And I will go back to replace it when you receive the missing parts. I’m really disappointed. I don’t know if I can trust Pride anymore!
10/26/2019
Rafael C. VERIFIED CUSTOMER
Vehicle Make : MAZDA
The email updates made a huge difference. Thank you.
10/25/2019
DAVID F. VERIFIED CUSTOMER
Vehicle Make : BMW
can't comment on the pricing but everyone I met was courteous and professionsl
10/25/2019
Renee F. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for servicing my car.
It was excellent!!!!
Promised delivery...Was given to me when promised.
Thanks.
10/25/2019
Lois Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff professional, courteous, knowledgeable, good customer service skills. I was kept informed about the progress of the work on my car regularly. All my questions were responded to with respect and patience. The finished product looks great.
10/24/2019
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everybody was very professional and the car came back very clean and well repaired. Thank you!
10/23/2019
Pola M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Michael, and the entire staff was very nice and helpful and I especially liked the emails I would get with status updates and phone calls. I was never left in the dark like I was with other Body Shops I've worked with in the past.
10/22/2019
June S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The amount of time taken was excessive.
10/19/2019
Neal G. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys always do a great job
10/19/2019
Peterson I. VERIFIED CUSTOMER
Vehicle Make : BMW
Lonnie and Shon are great with customer service! It's a pleasure working with both of them!
10/18/2019
Martin S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was a bit disappointed that it was not ready when you said to pick it up. However, I do have the car and am pleased. Thank you
10/18/2019
Homer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
It's my second time around using pride to get my challenger back into mint condition and let me say they don't disappoint. I'm quite satisfied both counts. I would recommend Pride to anyone that really cares about getting their body work done right and with great attention to detail.
10/18/2019
Eric S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The communication between the body shop and me was excellent. Overall great service.
10/18/2019
Mansi D. VERIFIED CUSTOMER
Vehicle Make : Lexus
They kept me updated during the whole process and explained everything that was going on. Would answer or return calls in a timely manner. Super friendly and helpful
10/17/2019
Gary F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Steve was great throughout the entire process. It was not easy to find the bumper needed for my almost 30 year old car. But he did it!! Myesha is always terrific. Most of all, my car looks PERFECT! It's as if it's brand new, with a bumper that totally belongs. The paint match is perfection. I'm always treated like a VIP at PRIDE, and I thank you for the superb work and speed!! Caroline and Juana are extremely nice and efficient at the front desk And a shout-out to Randy, who helped me the first time! Best, Gary F
10/17/2019
Steven R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and professional from the beginning to the end and always answered all my questions and kept me up-to-date progress on the repairs of the vehicle
10/16/2019
Hyun Jin. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very clear with their procedures and quickly processed my paperwork and completed the repair in a reasonable time.
10/16/2019
Isabel Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for the updates via text! I also appreciate your excellent customer service, via phone and in person. Best auto body repair experience I have ever had!