Pride Auto Body - Corporate

The service I received was fantastic! Jerry and his team did everything to have my car looking like new! I was kept up to date and in the loop with any and all information!

First of all, the staff is very courteous and friendly. I will have to give you credit for that. Unfortunately, when I picked up the car, it was not completely done. An area that needed to be repaired was neglected yet it was in the work order. Moreover, there was a new dent in my front bumper that needed to be repaired. So I had to leave the car for another 4 days after waiting for over 5 weeks to get it repaired. The car was practically brand new (6 months old) when I was unfortunately hit by someone. I have light interiors and am very particular about the cleanliness of my car. When I picked it up, despite having paid for detailing, there were dark smudges on the side paneling and the seat of the drivers side which I had to request to be cleaned. I am sure that I am not the only owner who pays particular attention to this detail with their cars. I highly suggest that Pride Auto body invest in some plastic covers for the interiors of the cars that they work on particularly with those that have light-colored leather seats. To make things worse, I just discovered when I got home that the doorlocks where not placed back correctly. The front door lock is sticking out while the back door lock is buried deep inside when the doors are locked. No one obviously paid attention to it when they simply should have compared it to how the locks look on the other side of the car. I now have to call you guys back tomorrow to see how this can be fixed which means, I will have to again go back to your shop and take more time off from my extremely busy schedule. I drove all the way from Glendale to have my car fixed with you guys only because you were highly recommended by my salesman from Valencia BMW. I was given the impression that Pride Auto Body would be able to restore my BMW back to it's original condition before the accident. Sorry, but this was a truly disappointing experience, which unfortunately is not even over yet.

Everyone was professional and courteous. The Receptionist called my car rental company for me without me having to ask. Considering the circumstances behind my car repair, this was a smooth process.

Paint looks great... Showroom new! I am very happy with service, how I was kept in the loop on progress, and the end result. 1st class shop doing 1st class work. Thanks guys. Ralph S

GREAT SERVICE ALL THE WAY. THANK YOU GUYS SO MUCH.

Exceptional customer service. other Ford owners

Thank you much specially to J.C and all his advice and help and his crew that help made my car look great!

Everyone I worked with at Pride was lovely. Gerardo Anaya was outstanding. He did a wonderful job of keeping in the loop on the progress of my repair and was very professional throughout. Thank you Gerardo and Pride!!

Everyone at Pride Auto Body was helpful and pleasant. I appreciated the email updates on my car's progress, and the work was done in a timely manner. Thanks so much! Sincerely, Dawn

My BMW was not correctly put back together. I feel that there was no or little post work inspection done on my car before delivery of the car back to me. My car was at Pride on 3 different occasio and it is still not fixed correctly.

Professional and high quality. I will use Pride in the future. Thank you.

The body works looks great. I did, however, pick up my car and both headlights were out. There's no way anyone could have driven the car and not seen the messages. It would have been nice to have someone call and ask if i wanted them replaced. Happy to have paid extra while the car was already being serviced.

Picking up the car and finding the windshield cracked was very disappointing. You took responsibility for the damage, but it's something that shouldn't have happened nor should the car have been delivered in that condition.

Repair was not done completely.

The work you completed on my BMW was flawless! The car looks great and I so appreciate the care you took in fixing my car. Your service is exemplary from start to finish!

Very professional and he quality of this major repar was exceptional. Thank you.

I am very satisfied with the finish product Thanks

Great experience will return

Great Service. Car looks awesome!

Thank you for turning my car around so fast it looks beautiful