Pride Auto Body - Corporate

Valerie was fabulous from the first "hello"---and continued to be sensational---helpful,direct-smart-and dear Couldn't have been better Then there was Arianna---who was absolutely wonderful as well Allan Pliss my friend and Head Service Manager at Lexus has been "in the loop" as well---knowing what a great job they have done! Thank you so!

Great service.

Excellent service, great staff, took the time to show me what needed to be done to my car and the whole process. And the car looks better than new. Thank you.

Everybody was very professional and extremely helpful. I am very happy with my service and would recommend you guys and come back again.

Pride looked at my car the minute I drove up, had an estimate done and submitted to the insurance companies immediately. They also helped me with questions I had about insurance procedures and getting me a rental. Last, but not least, they did a fantastic job on my car and even washed it!

I appreciated the communications via email that Pride sent me (almost daily). Pride did an outstanding job on my car. Thanks so much!

Thanks!

Both Julian and Gerardo were extremely polite and helpful. I am a firm believer that people can make a difference and although Pride was not the low estimate I felt extremely comfortable with having Pride do the body work, primarily based on my interaction with Julian and Gerardo. Thank you.

Great customer service, workmanship, and communication about status of my car. Very professional team.

Great customer service. Good communication policy. Very professional and good workmanship.

Valarie and Julian were great, as were the folks over at Enterprise Rent-a-Car Thanks so much!!!

Order parts before bring the car in.

I was very happy and pleasantly surprised at the wonderful paint job .My car looks great!

Jerry was very professional. Val took good care of me. The paint job was excellent

I realize the parts being late wasn't your fault but that was my only problem

Target completing date was missed causing me a great deal of problem. I receive an email telling me that my car will be ready for pick up on Friday. I made time in my busy schedule to return my rent a car and pick up my car. I called repeatedly to confirm this on the day of the pickup but could not get a straight answer from anyone. Finally at 4:30, after wasting my whole day, I received a call from Eli saying that the paint was not perfect and the car would not be ready until Monday. What a disappointment. On monday after returning my rental, I noticed that the bumper paint did nto match the car. The mangemnt has approved to pick up the car tomorrow morning, correct the paint and return it in the evening. Some how I do not trust this whole thing. We will see. So far I am not happy.

Special thanks to the wonderful team. Julien, Christina, adrianna, jerry, and the great manager... forgot her name. It was great experience fixing my car and my mom's car! Thanks for great team work and creating pleasurable environment. Lindsay

I love how my vehicle looks but u guys take alot time to fix it Anyways i am so happy with ur service

I brought 2 cars to Pride and spent over 7,000. The first car I dealt with Eli and Addie and that experience was fine. The second car I dealt with Greg and Jamie and that customer service was bad. The car was with Pride for three weeks and about a week and a half before the car was done, I was told I would get the car back at 4:00 on Friday, June 14th. I called immediately and said the only thing I need is that the car is done at 2:00 that day. Two hours is not a big request. My son was graduating and I had family in for the weekend and needed to get the car and race to graduation. On that Thursday I called and Jamie said it would not be done until 4:00. I was very unhappy and thought her attitude was not good, but told her I would race over at 4:00 and I would be in a major hurry. Jamie calls back later to tell me she wants to get the car done at 4:30. Now I'm really angry. After three weeks there is no excuse for this. I told her she had to do it at 4:00, she agreed and at 4:00 I went to get it and the car didn't show up until 4:30. Mike called her at 4:05 and she lied to him saying the car left their place a while ago and would be there any minute. Needless to say after this experience I would not take any of my cars back to Pride and will not be giving Pride a good review.

Most professional and pleasant experience I have had at a....BODY SHOP! Made the incident to my car a little less painful.