Great Customer Service, the repair was done well, and the car was finished before the estimated time frame. :-)
7/15/2014
Caitlin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was concerned when the man at the front desk seemed surprised that I was getting receipts to pay the person who hit me back for the repairs after she pre-paid. My estimate from your shop actually went up but because I over-estimated my car rental she was due back some money. His surprise of my interest in doing right surprised me. He said it was great for my karma but I was not doing it for myself. She was an honest person and deserved to pay only what she was required to make her mistake correct. I would be very disappointed to learn that my estimate went up in one part but down in another and the decrease was not given back to me (to return to her). Please ensure all of your employees are aware of the power of integrity. Doing what's right for the right reasons is the only way to do business (and keep business coming back for more). I would seriously reconsider coming back to your facilities, though the work was done professionally and on time, because of this tiny clue into how some of your representatives do business.
Thank you.
7/14/2014
Adam E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Maria was simply Amazing!!Best experience I've ever had at a body repair shop.Thank You so much:)))))))))))))
7/12/2014
Gilbert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Whole staff was excellent
7/12/2014
Lawrence L. VERIFIED CUSTOMER
Vehicle Make : Honda
The quality of the repair is excellent, and I am completely satisfied with that. However, the repair took too long (3 weeks)due to GEICO policies and requirements, which wasted time and money.
7/10/2014
Jose M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service from Manny and staff and especially the email updates.
Thank you!
7/2/2014
Nancy V. VERIFIED CUSTOMER
Vehicle Make : Audi
Great experience!
7/1/2014
Laarni B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for taking care of my RAV 4's vehicle. I could not be any happier with the excellent customer service that Manny has provided from start to finish and I would definitely recommend you to anyone I know of.
7/1/2014
Gustavo M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made this process as easy as can be. I would definitely recommend this body shop
7/1/2014
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing!!!!!
6/29/2014
Jacquelyn S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I thought the service was completely professional and anticipated. I did have a bit of a problem with the expectations of the office to return the rental car, but other than that the office Assistant handled the situation with respect and professionalism to a positive end. For that I am grateful and would love to return if need be. Thank you Addie!
6/28/2014
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pride gives the most expert service. Every step of the process I was kept abreast of the progress on my car. From my very first interaction with Pride, I was guided toward what should be done. Let's face it, experiencing a car accident is an ordeal. Pride made it absolutely painless. My car was returned, truly looking far better than it did prior to my accident. I have nothing but the highest praise for the truly caring service and expert workmanship at Pride!
6/28/2014
Giacinto P. VERIFIED CUSTOMER
Vehicle Make : BMW
I have used Pride Auto Body in the past and were very impressed with their work. When I called my insurance for my latest claim, I was not suprised that Pride was one of their preferred vendors. I dropped the car off, Manny was extremely helpful, gave me full disclosure as to what was going to happen and kept me notified through it all. The bumper on my car was flawless and I appreciated the car wash as well. I would definitely recommend you and Manny to anyone. Thank you for all of your help.
6/27/2014
Debora P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job, and done very quickly. Also, the text messages updates were really helpful.
6/27/2014
Rafael M. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you. Awesome team!! Especially Donald!
6/25/2014
Debra H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks so beautiful! I can't even tell it was ever in an accident! Your team did an amazing job fixing my car! Thank you
6/24/2014
Seroj M. VERIFIED CUSTOMER
Vehicle Make : BMW
I was impressed with everything I saw at the shop and the courtesy and performance of the staff. Thanks
6/24/2014
Rey R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dennis and Valerie are very good. They are always trying their best to get my car fixed the right way. I appreciate the things they do.
Rey R
6/24/2014
Jane P. VERIFIED CUSTOMER
Vehicle Make : Audi
You are a customer of ours McCalla Co, and
Over the years have seen you grow and watched
You
So when the time came I knew I wanted to
Use you for my car. I was not disappointed
With any thing
Thank you
Jane P
6/24/2014
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent operation. Everyone that I worked with was friendly, honest and accommodating. Would definitely recommend to others.