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Real Reviews from VERIFIED CUSTOMERS
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for everything!
10/10/2014
Jessie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff very professional and always kept me informed on the repair process. Thank you again!
10/9/2014
Judith B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The Best!! No one is better than Valerie!!!! And Geraldo handled everything beautifully as well
10/8/2014
Mercedes C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Excellent service
10/7/2014
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I found the communication between Ford's employees and myself to be less than satisfactory Andy Geller
10/7/2014
Louise R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team is courteous and efficient and delivered my car in the time promised.excellent work.Thank you to every one.From Nallely, to Addie,To Eli and any person who helped fix my car,I am very grateful.
10/4/2014
Joseph Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Prior experience had a pair of missing sunglasses. No one even after promises has followed up with me
10/2/2014
Garrett W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was not done well.
10/1/2014
Steve F. VERIFIED CUSTOMER
Vehicle Make : Audi
The emails kept me updated as to when my car would be completed. That was very helpful. Jerry kept me informed about the status of my car every step of the way! Christina was very friendly at the receptionist desk. Thanks for a job well done!
9/27/2014
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carlos and Maria are amazing!
9/27/2014
James G. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service keeping me involved and updated every step of the way!!! AWESOME work as well vehicle came out amazing
9/27/2014
Brett B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pride is great and working with jerry acuna has been fantastic. He is such a professional, always friendly and helpful. Thanks!
9/27/2014
**** N. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with my service all around , everybody was courteous and helpful through the whole process . **** give them a 10 !
9/26/2014
James H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Repair was great and Manny was a great service advisor. However my only complaint was that when I picked up my car, the cover that you push down to cover the drink holder near the center console won't stay closed anymore. When I took the car in it would stay closed.
9/26/2014
Larry G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always decent to me and got the repairs done fast so I was back on the road fast
9/26/2014
Danielle G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
9/25/2014
Monte P. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny Berumen was our contact at Pride on Oxnard Street. He was excellent! I have never received such professional service at our previous body shops. Manny kept in contact with our representative at the Auto Club, which was so helpful as we were out of town during the days that the shop worked on our car. An accident had knocked off the front bumper on our Honda Civiic. The repair work at Pride was exceptional. They even put on a new H on the front of the car. The car looked brand new from the front. Everything was perfect. We would definitely do business with Manny and Pride Auto Body again. Sincerely, Mary-Anne & Monte P
9/24/2014
Pola M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very nice and professional. Fast service, email notifications letting me know what was going on every step of the way. They had my car ready the next day! I will definitely refer others to Pride!
9/24/2014
Christine D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fast service and great results!
9/23/2014
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was hit and the insurance allowed my to pick an auto body I was comfortable with. The damage to my car was on the bumper. When I took my car in so they can take pictures of the damage. A ford auto body employee asked if I could move my car because he needed to get through. the second employee (which was one taking the pictures of my damages) told him if he could wait because I was only going to take a minute. The employee taking pictures of my car said to the first employee "**** you". I found that very disrespectful because I am a customer and I believe all employees should be professional in the workplace. When I dropped of my car on Monday (9/15/2014) I asked the receptionist that I had a scratch on my front bumper if there was any way it could be repainted. She said she would let them know and she even marked it on the paper. I asked her if I had to pay for anything out of pocket and she said no because there would be extra paint left over. When I picked up my car on Monday (9/22/2014) the scratch on the front bumper was not fixed. I was not satisfied with my experience because I was promised something and it was not completed and also when employees are not professional it's also disappointing. I have referred many friends and family to ford auto body but now I'm not sure if I will be referring anyone. If you would like to contact me my email is Thank you.
9/23/2014