My second contact with this business. In both instances they reached beyond to meet personal deadlines and needs and far exceeded any ordinary expectation in quality of workmanship and customer care. Wow!!
1/15/2016
Markuene S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was mostly satisfied, but not totally satisfied. Automated emails stated that my car was in the "last mile" and that I would be contacted if there was a delay; however, I had to call to learn that parts for my car had just arrived and that my car would not be delivered on ****/6/16, but later. After I contacted the shop, I then received an email formally moving the delivery date out to ****/11/16; I am mostly satisfied, but not satisfied about how the communication was handled. I think my expectations could have been better managed had I not received automated emails that made it seem that my car was closer to being delivered than it was.
1/13/2016
Cecilia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional. Eric Piatt was fantastic in communicating and keeping me updated on the progress of repairs. I would highly recommend Pride Auto Body to anyone.
1/13/2016
Maria D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The car was PERFECT when I picked it up, the Galpin staff is wonderful, there was the issue of Jaguar shipping the wrong part 3 times...not your fault. A special shout out to Maria, she was always pleasant and accommodating and seem to really enjoy her work. Oh, and the free sodas ????
Thank you so much,
Maria D
1/12/2016
Angeline S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front staff Maria was great. I really appreciated the fact that I was able to text Greg a picture of the damage, and he ordered the bumper ahead of time, instead of having to take my car in twice.
1/9/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck still has problems that need to resolved and I will be contacting the shop on Saturday or Monday
1/9/2016
Caroline C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Gerardo was great to deal with. He kept me updated on the repair process. It was a great experience.
1/8/2016
Lori B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
all good but my cup holder got chipped
1/6/2016
Janet B. VERIFIED CUSTOMER
Vehicle Make : Honda
Your office personnel were very efficient and professional. Addie especially worked with me to ensure I received my car before my out-of-town trip.
I was very impressed with the fact that my car was returned to me so thoroughly cleaned and detailed.
1/6/2016
Debra F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Looks and drives as good as new. Thanks for getting it right the first time!
1/5/2016
Marilyn P. VERIFIED CUSTOMER
Vehicle Make : Saturn
work was done well!
1/3/2016
Mary A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pride is the only place I will go to do repairs on
my car. Geraldo takes care of me. I have used Pride over the years.
1/1/2016
Doug V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Gerardo was very helpful, the insurance company was difficult and he quickly resolved the issue. The car repair is flawless.
12/31/2015
Raymond L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great. Would use again. Would pass it along to others.
12/30/2015
Maria Alexandra. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thumbs up to the team for continuously communicating the progress of the work being done. The results exceeded expectations.
12/29/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was returned to me in excellent condition. I was very satisfied and would use Pride Autobody again. Valerie de la Rosa, in particular, was efficient, professional and, above all, a problem solver. From the moment I got to Pride Autobody, Valerie took my claim seriously and did everything she could to make me happy; she definitely succeeded. I highly recommend this shop for any auto repair needs.
12/28/2015
Garald A. VERIFIED CUSTOMER
Vehicle Make : Honda
Really clean car too. Nice Christmas present.
12/25/2015
Ava B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Greg was very helpful, got the job done incredibly fast, and did beautiful work. Very satisfied customer!
12/24/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : BMW
The team at Pride kept me informed of the progress with my car. Sent pictures of the work scope and delivered the car ahead of schedule in perfect condition.
Thanks
12/24/2015
Mark O. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and the car looked like new after the repairs! Ford AutobBody is the shop that I would take my car after a mishap. In addition the staff was so friendly and helpful during the repair process. I really liked the text updates on the status of the repairs!