Your way of communicating updates is very efficient and effective. Rob kept me abreast of the different phases. Very impressed with your operational efficiency, staff, and quality of work. It's refreshing based on past experiences with other shops. You guys definitely standout with customer focus.
5/14/2013
Theresa H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
David was great! Everyone is so professional. Always keeping me informed. Thanks for everything.
5/11/2013
John C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Stay true to your service and customers will stay true to you. i appreciated the updates even though there were time delays. Job well done by all!
5/4/2013
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Ford
It was great to know that under the unfortunate circumstances, that I had returned to your repair shop and knew the work would be completed correctly. It was refreshing that Jose remembered my car from my visit in September and remembered that the bumper fits a little weird and he reassured me he would do his best to get it to fit the best they could. Everyone was helpful as always. Thank you!
4/30/2013
Joselynne J. VERIFIED CUSTOMER
Vehicle Make : Honda
Liked that I could choose how to have information updates given (text, email, phone). Very happy that vehicle was able to be done early.
4/27/2013
Terri S. VERIFIED CUSTOMER
Vehicle Make : Audi
Dave was great and was able to get my car done a little earlier to meet my needs. That was much appreciated!
4/25/2013
Victoria F. VERIFIED CUSTOMER
Vehicle Make : Honda
My car did not start when I went to pick it up.
4/25/2013
Riley C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent work, great communication on the progress, appreciated the clean car upon return, exceptional customer service!
4/25/2013
David R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great, I am very pleased with the quality and ease of the whole process. Gret job and thanks
4/24/2013
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and did a great job.
4/23/2013
Philip T. VERIFIED CUSTOMER
Vehicle Make : Honda
Level of service was excellent. Was extremely happy that the Honda was repairable and not considered a total loss. Thanks for all your help.
4/23/2013
Douglas U. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Dave did an excellent job representing and coordinating with insurance. Also representing your company
4/20/2013
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have known of Prestige Auto Collision since 2007. When Mercury Insurance gave my wife a list of Body Shops, without any doubt I pointed to Prestige. There is a difference in body shops and not all can offer the personalized feeling of actually making the customer feel prestigious. Dave was great and apologized more times than I remember for the car not being ready at the specific time, plus the constant updates regarding the car was outstanding, and delivery of the car days before originally quoted added to a great experience. Positive referrals will be given for sure. Thanks Again!!
4/13/2013
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great repair management and periodic emails indicating status.
4/13/2013
Kathy U. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job and were able to complete on time
4/13/2013
Linda L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Rob Green is so knowledgable and professional. He kept us updated throughout the process. Many thanks for a stress-free experience!
4/11/2013
Charles A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was shown in detail the damaged parts that needed to be repaired or replaced. Thanks for providing the rides between your shop and my home, which is 5 miles away. It saved me from needing to rent a car.
4/2/2013
Bob S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks, great job.
3/30/2013
Bob H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional
I refer my insurance clients to you every chance
I get.
Good job.
3/26/2013
Paul G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was told my car was ready on Monday, I returned my rent a car
And walk to your office. I was told it was not ready it needed to be
Washed, I said I'll take it anyways. He returned after 10 min
and said the car is just not ready. As I was walking out of your office
I received a text telling me my car is ready. Wow,
I have used you guys many times and referred lots of
people your way...truly disappointed in your company.