Overall bad experience. Poor communication from staff. No follow initiated from their end. Vehicle still not complete. I have to take it back to a have the correct tail light put in. Would not recommend Prestige Auto or return for future auto repairs.
1/3/2014
Paul L. VERIFIED CUSTOMER
Vehicle Make : Ford
Trunk lid does not close properly, and I found a small dent in the lid after closer inspection. Will be returning for further repair. Disappointed.
12/27/2013
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car was returned in excellent condition. Didn't really get to know the entire team that worked on my vehicle but if they are even a fraction as professional and courteous as Jose was then I can safely say that Prestige Auto is staffed by nothing but consummate professionals. An additional bonus that was given to me by Jose and his team was the fact that they found my key which was missing for 3 weeks. This saved me around 300 in man hours from having to pay Infiniti to remove the seat. I am completely satisfied and am definitely going to return in the future for some additional body work.
12/25/2013
Johnny K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for fixing my car. The service was great!
12/24/2013
Laurie J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks wonderful, the work was completed a day early and Scott is wonderful!!!!
12/23/2013
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Ford
while the purpose of the visit was achieved,while detailing my vehicle, your staff REMOVED vinyl from the driver door that was not completely off. This was done because, "It was blowing around and half off in the first place." In addition, you have Double charged me, claiming that the first card was not accepted, when in fact it was. I will be returning tomorrow to show you the bill. Secondly, because there was a verbal agreement that you would cover repair of the vinyl of the door panel, I will be providing the invoice.
12/18/2013
Erik L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not repaired to brand new not happy at all with the repairs
12/14/2013
Somasiri K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper was repaired and painted. Did not match the pain if the rest of the car.
Not happy as i have to take the car again to another body shop. Prestige never called to inform that they cant match the paint.
12/13/2013
Terry A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We will talk tomorrow with my punch list
12/10/2013
Arya J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am thankful to Mr. Brad Clark, for his professionalism and atfention to details, specially completing a few unfinished work prior to release of my auto to me.
Ie:
****. Securing loose cables under the hood.
2. Completing paint work under the hood.
12/6/2013
Renee G. VERIFIED CUSTOMER
Vehicle Make : Toyota
At first I was not satisfied as there was a terrible vibration and rattle that drove me crazy for a week, but I finally figured out what was making the noise. The roof rack bolts were not tightened properly. Once I fixed that, all was good. Also, the plastic covering was cracked and a new part was being ordered but I have not yet received a call that the part was in. Overall, a really good job on the repair but with just the above issues. Thanks!
12/2/2013
Lili T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for doing a good job.
11/15/2013
Richard J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service and will recommend to others
11/13/2013
Dan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Always a quality repair - thanks very much!
11/12/2013
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Prestige has repaired my cars 4 times over the past 10 years - impecable service & repair everytime! I have to give a shout out to Dave Wawrzonek for his great follow-up and attention to detail.
Glenn C
11/2/2013
Elaine M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great.... the only negative would be that when they cleaned the inside of the car they left geese on the driver side door, Thank you for a job well done.
11/1/2013
Richard B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Many thanks! RAB
10/31/2013
Mark G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great job. The car looks better than before the accident.
10/31/2013
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Kia
Appears the car was hit with a buffing wheel away from the repair leaving a white mark in the quarter panel near the rear wheel area and swirl marks in teh paint which were not there prior to being brought in ...this is a 2012 car always garaged and had never been machined polished. Additionally the car pulls to the right while driving noting that the front end alignment was either not done or not done correctly. Noted these issues to Jose and he asked that we bring it back in which we will try to do this week. Thanks.
10/28/2013
Aditya S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job guys .. Got the car even b4 the promised time