Great communication, excellent service, and my car was completely repaired way faster than I thought it would take! I highly recommend to anyone who needs their car fixed after a collision.
8/17/2017
Tina E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm unsatisfied with the color match that was done on my car, it looks like a completely different white and the pearl isn't that noticeable. This was my concern before I left my car because I had paid extra when I purchased my car for that specific color, now the whole back bumper doesn't match.
8/16/2017
Antonio G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff were friendly and helpful, making the process smooth. Thank you and keep up the good work!
8/15/2017
Dana R. VERIFIED CUSTOMER
Vehicle Make : Ford
Edge of door is paint bare. Did not notice at pickup.
Bodywork looks good.
Bob
8/15/2017
Lee S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done quickly but with the right materials and the car front bumper is fixed to new
8/15/2017
Remi Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I get that your estimate is just a guess on the time it will be done, but my car took 10 extra days than I was told. I was also told my car was being washed and there was tons of dead bugs on the bumper still. Jonathan was very nice and always answered my questions:)
8/14/2017
Michael J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service representatives are courteous and friendly. The timeframe for the was accurate. The updates provided during the repair were appreciated.
8/13/2017
Alba S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Inmediately upon my car pick up, I noticed that my vehicle was making some strange grinding on the front right passenger side where parts had been replaced which increased as the car was in movement. The electric passenger window was not operating and a small top cover for the shift gears where it should indicate D, R, etc. was missing leaving an open hole (I can't even believe this wasn't noticed). I had no option but to turn around and ask that my car be re-repaired. I refused to accept a car that was not delivered in the optimal conditions that are to be expected after paying almost $14,000.00.
I am hopeful things will get rectified.
Thanks!
8/12/2017
Hugo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I needed to return my car to the shop
8/12/2017
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Maserati
The email updates were very helpful
8/10/2017
Antoinette B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
There are several white patches that are visible and I was told that it is compound. I should not be seeing this through the paint. It looks poorly done. I would like to have it fixed.
8/10/2017
Prathima V. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication with texts. Timely!
8/10/2017
Starr O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love Prestige Auto. Professional, friendly staff. Keeps their clients updated regularly. Great work
8/10/2017
Curtis L. VERIFIED CUSTOMER
Vehicle Make : Porsche
Victor was wonderful in addressing my issues. Kudos to Prestige and Victor.
8/8/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
TOOK TOO LONG TO COMPLETE
8/8/2017
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent job - Jonathan, my service rep, was outstanding. I would recommend Prestige to anyone!
8/5/2017
Marlon F. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you ????
8/4/2017
Eloisa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the fact that Prestige dealt with the other party insurance provider & I don't have to worry about the cost when I picked up my car. The damage repair was to my satisfaction & looks as new. Quality work! Thank you.
8/3/2017
Anne D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nicole at the front desk was very rude when I picked up my car. She wasn't clear in communicating with me. I asked a question. Her response elicited making faces at me and a hostile attitude. Matt, the service rep, was super polite and helpful. You should hire more people like him.
8/3/2017
Paulina Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jose,
We are very happy with the repair on our MB - excellent quality. Also, thank you for going out of your way to ensure customer satisfaction! We appreciate all you did for us!
Sincerely,
The Zales