Very good repair, great communication until i picked up and had to figure out that my mobile printer was gone and the over spray of paint covered my entire windshield and side windows. It wasn't until my drive home into the sunset and limited vision did i see the apparent attempt to start scraping it in a small area. Mistakes happen, but my adjuster told me that the printer was checked in at arrival, but known to be missing at check out. No one said a word and that was dishonesty on top of theft. Ruined the whole experience!
4/6/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Extremely professional, always kept me posted every step of the way, paid extreme attention to detail, would definitely recommend all my friends to use their services in the future.
4/5/2018
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car has been twice to this shop for two separate issues. Friendly staff and text messages on my car made the experience a breeze. My car looks fabulous. Thank you very much.
4/4/2018
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Most Satisfing... most professional, well pleased!!
4/3/2018
Joan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had an excellent experience from start to finish with Prestige Auto. Herico was especially great!! And all of the staff was very pleasant, professional and patient answering all questions and concerns. I felt confident and not stressed at all with the wonderful up to date status reports through text. What a great feature!! I appreciate how great the car looked afterwards!! It was completed one day earlier than planned! Also added bonus was that the car was so clean inside and out. Thank you so much, Prestige Auto we had such an excellent experience during a stressful time.
4/3/2018
Trent C. VERIFIED CUSTOMER
Vehicle Make : BMW
Attitude if you have a question about your car that you might have missed in the app. 30 minute window to pick up the vehicle between 5 PM and 530. When my wife asked about the small pick up window the answer was that I told your husband already. Absolutely no consideration at all with our schedule and if we were unable to make the Friday window of 30 minutes we would’ve had to of waited till Monday to pick up the car. My guess is I would’ve been billed for an extra three days with the rental at that point. Not impressed at all and I will not be back.
4/3/2018
Terry B. VERIFIED CUSTOMER
Vehicle Make : Acura
Except for glue smell in car
4/1/2018
Hidemi S. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys do a great job but you released my wife’s car today with a “Low Tire Pressure Warning light on” my wife had to pull off the freeway and go to the gas station to have them check the tires. Not a huge big deal but I would imagine, you would want to release a vehicle after repair with no warning lights.
3/31/2018
Jamie S. VERIFIED CUSTOMER
Vehicle Make : Honda
I have went to other repair shops due to car accident caused by other party and not had a good experience. But you gyluys were awesome! Great customer service, the car looks like brand new and the process was so fast! I am completely satisfied with my experience.
3/30/2018
Howard K. VERIFIED CUSTOMER
Vehicle Make : Dodge
You already know my issues. No need to follow up. But if it helps, I dropped my car off 3/****, insuarance approved 3/6, I got it back, finally, 3/28. It required a complete redo. I know you could have done better
3/29/2018
Hanh N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for being excellent service and helping my
vehicles delivered faster than expected.
I appreciate it.
3/29/2018
Omera R. VERIFIED CUSTOMER
Vehicle Make : Honda
Yep hank you for getting it done quickly. It looks very nice!
3/28/2018
Eliot S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service!
3/23/2018
Rayan K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am thrilled by the customer service level of my adjuster Jif who is really professional, friendly and has incredible soft skills. I think It is not that easy to find people like Jif these days who really addicted and geared towards helping their clients
3/22/2018
Angel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Thank you.
3/22/2018
Eric E. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt very well taken care of!!
3/20/2018
Collin T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience!
3/20/2018
Arlene T. VERIFIED CUSTOMER
Vehicle Make : Kia
I was most satisfied with Jim Fehr. He is low-keyed - handled my repairs, kept me posted, and is a real gentleman. I truly think he is a winner,. Of course, my car seems fine now, and that, too, is important.
3/18/2018
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Kia
Love the responsiveness of the team and the text updates
3/18/2018
Marti S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Our family was very pleased and impressed with Prestige. Our Allstate agent initially recommended we call Prestige and we are glad we did. We give them the highest grade. Jim was great.