The employees were very helpful and polite. I loved that I got text messages letting me know where they were in the process of fixing my car. I also like that the female employee who was in charge of helping me rent a car and helped me with all the details was very friendly, helpful, professional, and knowledgeable. I liked that when I came to pick my car up they talked to me about how to take care of the new paint and the make employee came out to walk around the car with me and make sure I was satisfied with their work. The car looks amazing and they did a beautiful job with the body work and paint. This is the best car garage I have ever been to. Thank you for doing an amazing job and being amazing people.
11/16/2019
GAIL M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Always great to work with this shop. I have never been disappointed.
11/14/2019
Glenn S. VERIFIED CUSTOMER
Vehicle Make : SUZUKI
They were all pleasant to converse with made good effort to listen and.be helpful
11/6/2019
**** P. VERIFIED CUSTOMER
Vehicle Make : GMC
Tyson’s customer service was spot on and because of his knowledge and communication throughout our trucks repair I will definitely recommend this shop to anyone who is in need of a great repair shop. Awesome job Tyson and Chehalis Collision.
10/26/2019
Laura M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Three times to two different persons I told them that there was a fuel line damage under the car. I encouraged them to look at the car on a hoist. I was assured that they would find all the damage once they began repairs. They apparently ignored my description and did not look for the damage and therefore did not fix it. We live 75 miles away and returning the car for repair is not easy. I hope they fix it right the next time they have the car.
10/19/2019
MICHAEL S. VERIFIED CUSTOMER
Vehicle Make : DODGE
Thank you so much! The truck looks great and I was so excited that you found my charger! I’ll be telling everyone to use Chehalis Collision Center!
10/18/2019
KRISTY M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Chehalis Collision Repair very professional, knowledgeable, caring,does a great job & keeps you informed thru the entire process. Will recommend them to anyone who may need repairs. Thank you Chehalis Collision.
10/17/2019
sandra s. VERIFIED CUSTOMER
Vehicle Make : Ford
These are the predicted days my car was to be done.
Sept23, 27, Oct. 2,4 ,7 8, and I got it on the 9th. Very frustrating. The adding a day or two at a time was frustrating. I would have dealt with it better if they had estimated the extentions better. If someone is going on vacation I do not want to know they will put the work order on someone's desk and maybe they will get to it. The work is beautiful. My car looks brand new and I am totally happy with it.
10/10/2019
Ciara S. VERIFIED CUSTOMER
Vehicle Make : JEEP
Only took a week to get fixed! The staff was really friendly and kind.
10/9/2019
SAMI K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Besides it took longer then expected but then again thats how it is when it comes to fixing so i can 100% understand it from going to jobcorps for collision repair and paint refinishing im very please with how they worked with me let alone kept me up to date as well they did a really good job fixing my car for me and i was 100% satisfied getting it back. They did a terrific job
10/4/2019
Ronald W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Car was completely repaired before we thought it would be. The whole experience was excellent and one of the best that I have had. The repairs were fantastic. Even the return of the rental car was quick and easy. Thank you very much..
10/4/2019
Raymond H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice people, and great communication. Repairs are perfect, and you can't even tell the truck was damaged. Thank you.
9/28/2019
Robin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for answering all questions I had I'm taking care of my car with such care I'm making it look like new since I had to boo boo it you explained everything nicely to my understanding and I'm a very simple type person so the top was down to my level and I appreciated that very very much
9/27/2019
AMY C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Tyson was a total pro...I wish i was in the auto body business so I could steal him from you!... Second great experience with your firm and Liberty Mutual...Would use you again but don't need a wrecked car just to come see ya!Lol Thanks Again!
9/25/2019
Sharon J. VERIFIED CUSTOMER
Vehicle Make : FORD
I am so pleased. They did a fantastic job.
9/19/2019
JEREMY C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Nice work
9/19/2019
ALFRED W. VERIFIED CUSTOMER
Vehicle Make : SCION
You all were great! The car looks great! When the back outs get on, it will look perfect!
9/17/2019
LUDOVICO C. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
They did a great job repairing the body of the car.
Also cleaned the inside of the car. It looks beautiful inside and out.
9/14/2019
Sarah F. VERIFIED CUSTOMER
Vehicle Make : KIA
Went fast and looks amazing!!!
9/14/2019
JIM W. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
They did a great job at a reasonable price. Will schedule another repair with them tomorrow.