Thank you for the great work. I would recommend you to everyone I know
10/4/2021
Nina M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you all for helping me out with this difficult situation as well as speed in the conclusion. You have done work for me before and I was completely satisfied then too . Nina
10/2/2021
James L. VERIFIED CUSTOMER
Vehicle Make : Kia
Time in shop an finished product, very satisfactory. jc
9/19/2021
Gregg G. VERIFIED CUSTOMER
Vehicle Make : Ram
Customer service was outstanding, especially that of the manager who went above and beyond.
9/15/2021
Steve V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don’t contact me. I’ve had all the contact with Chehalis Collision I want.
9/12/2021
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Pro's: Seemed to have done a great job on the repair itself.
Con's:
Failed to return my calls during the process.
Spare and blown tire thrown into the bed of the truck, on top of paper products. When asked what to do with the ruined wheel and tire, I told them to dispose of them and they did not. Spare was not put back under the truck.
I found a greasy jack in the cab of the truck that was placed on a jacket I keep in the truck.
I provided 2 headlight assemblies to the collision center to replace the old ones and they were not put on when I went to pick up the truck. The manager was very nice and had the shop get right on it while I waited.
I noticed on the bill that there was a charge for one headlight assembly (for $325.00?) when I provided the replacements for that item. I hope they notified the insurance company of the mistaken billing.
My widshile washer no longer works.. does not spray onto the glass, just pushes fluid onto the hood of the truck.
9/11/2021
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
Tyson was great to work with!
8/14/2021
Chad F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was fixed fast and looks great.
8/1/2021
Adrienne K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work! Thanks again.
7/29/2021
Robert L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team was excellent keeping us updated on progress of the repairs.
7/27/2021
John B. VERIFIED CUSTOMER
Vehicle Make : Ram
Excellent staff
7/16/2021
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and at a very reasonable price
7/14/2021
Alexandra R. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks as if nothing ever happened. Thank you
7/10/2021
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys do great work and I will recommend you!
6/30/2021
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We appreciated the friendly staff and the quickness for our repair!!
6/23/2021
Tierra P. VERIFIED CUSTOMER
Vehicle Make : Ford
They made the process easy, their work was quick and they looked out for me and my vehicle taking care to make sure my car was returned to me as if the accident never happened.
6/15/2021
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
So impressed with CCC, the best customer service I’ve received in a long time. Updates were constantly provided, my car was done ahead of time and CCC handled the insurance company (USAA) for me. Thank you for a job well done!!
6/13/2021
Arthur P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
110 % satisfied I will bring all my business to you
6/9/2021
Pamela G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professiona. I liked the text updates on the progress of the repairs. Courteous staff. My car looks like new. Thank you.