Everyone I dealt with was courteous, eager to help, and did what they said they would. Special thanks to Kyleigh and Mike...and all those involved in puting back togethger my broken car!
12/1/2016
Sharon L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Have one small problem will get back to you when I return on the 8 of Dec thank you for a great job
12/1/2016
Connie M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I enjoyed how they stayed in contact with me on my car. And very friendly.
11/24/2016
Saul V. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did an excellent job thank you very much!!!
11/22/2016
Jason E. VERIFIED CUSTOMER
Vehicle Make : Toyota
You never have to want to need a collision center,but when you do find yourself in need the team at Chehalis Collision can get you back on the road in no time and a job well done. I have been thankful for the coustomer service the last two times. Everyone is personable and courteous. Thanks
11/18/2016
Sara A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone in the office provided exemplary customer service.
Dee (sp?) went the extra mile by contacting the insurance company (and having to wait on hold for a lengthy time period) to confirm approval of the rental car as the insurance company had not done that.
Mike was good about following up on notifying me when the car repair would be completed.
The ambience in the waiting area was very nice, clean and comfortable.
Very positive experience overall.
11/12/2016
Alex S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The sun-visors were installed on the wrong sides, backwards. We corrected that ourselves. The new 428 headliner appears to have scuffs in the fabric at the rear near the attachment clips. The seal around the front windshield no longer overlaps the glass, which exposes the glass edges & does not look as clean (smooth) as it originally did (I'm assuming a different seal, other than O.E. was used).
We were hoping for perfection, since it is basically a brand new car. However, it is much better than it was before we brought it in.
10/22/2016
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast and good work
10/18/2016
Jaqueline E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks beautiful and it was done two weeks early!
10/15/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thanks for the care which you have to both our situation and my car. It was much appreciated!
10/11/2016
Lindell D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and the repair was done on time.
We were kept up to date on the repair by email and that was appreciated. Very courteous staff too.
A pleasure doing business with Chehalis Collision Center. Car looks new. Thank you.
10/6/2016
Diana T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was pleased to get my truck repaired and looking great. Thank you again.
10/5/2016
Hayden F. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job, excellent service
9/28/2016
Kenneth F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job & great customer service!
9/24/2016
Janet C. VERIFIED CUSTOMER
Vehicle Make : Ford
The inside of my car was extremely dusty. The front window was all smudged. Most importantly there were several dirty fingerprint on my interior that I know have to scrub clean. Mike was great and so was the young lady at the counter.
9/17/2016
Erin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed by the cheerful and sincere staff! I loved the waiting area and the goodies! Very friendly service and a great explanation of what was happening with my car. I am quite impressed! I will definitely recommend Chehalis Collision to others!
9/3/2016
Kristi T. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike was great to work with. He answered all my questions. Great shop to work with. They make repairs easy to deal with.
8/31/2016
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent
8/13/2016
Jason E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tim and the front desk staff were very helpful and having them familiar with USAA and the car rental agency made a stressful situation easier for my whole family. Thank you
6/4/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Our car repaired faster than expected and the areas worked on look like new !!
Thank you!