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Real Reviews from VERIFIED CUSTOMERS
Reid B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great, but when I tried to drive, the accelerator hand control didn’t work. The brake worked fine; the accelerator, when pressed down, wouldn’t budge (so neither would the car).
1/16/2018
**** T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vibration up front
1/16/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great, very informative and helpful. Thank you!
1/10/2018
Curtis F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job would recommend to anyone
1/6/2018
Nichole A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chehalis Collision and USAA went out of their way to make sure things were as convenient as possible. I would definitely choose them again if I need collision repair.
12/27/2017
Staci G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The texting service is terrible, but you can’t respond to it unless you’re ending it. It was off by two days & calling the company to try to straighten it out only caused more confusion. I haven’t even seen my rig to see if it’s fixed right yet but I’m hoping that’s not an issue we have to face. The staff have all been friendly & helpful.
12/23/2017
Mark P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice work ,thank you
12/22/2017
Izumi D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for doing a wonderful job
12/21/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Since I’m out of town until the 22nd I really cant comment!
12/14/2017
Victoria P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I dealt primarily with Jon Brantley and he was amazing. Kept me informed every step of the way. He answered any questions I had. I would highly recommend anybody go to chehalis collision and work with Jon. It was an A+ service and was quick easy and absolutely painless!
12/9/2017
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Not only did they repair my car, but returned it to me cleaned. Thank you very much. I really appreciate it.
12/8/2017
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Kia
Rear reflector not replaced and front blinker wasnt addressed. Also was contacted about two add ons wich were not performed .
12/7/2017
Lori W. VERIFIED CUSTOMER
Vehicle Make : Jeep
My Jeep is not fully repaired. It's making horrible noises... Not feeling super good about your service. If I have to rent a car again I hope you will be paying for it as it is your fault for not having my car repaired properly in the first place. Isn't part of your slogan having work done right the first time? Not true in this case. I will be contacting you tomorrow to discuss this matter.
12/5/2017
Candy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
A pleasant experience! Staff was great!
11/15/2017
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My mirror that got fixed was a different shade on the mirror. Almost like when you wear sunglasses. My right windshield wiper was not fixed and was still bent.
11/10/2017
Eddie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional. The completed work was excellent and I would recommend you to any of my friends or relatives. Thank you, Ed Gowan
10/28/2017
Randy &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I recommend your service to anyone who may need body work. You are professional, courteous, and a pleasure to work with. Thank you.
10/27/2017
Waunita S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job all around
10/13/2017
Sara W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing customer service! Probably the best I've ever dealt with, not just in the auto repair industry, but ANY customer service. This was my first ever insurance claim, and Jon and Kylie were so polite and patient through all of my questions. Jon kept me informed every step of the way, and made this whole thing much less stressful. I will recommend Chehalis Collision in a heartbeat!
9/29/2017
Charles R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our service writer, Tim, did a fantastic job. Will plan to use Chehalis Collision for any future needs.
9/19/2017