Everyone was very nice and helpful. My car looks like new, very happy.
6/15/2019
JACQUELINE I. VERIFIED CUSTOMER
Vehicle Make : Nissan
lovely that everyone is nice to their customers.
6/14/2019
Yifan X. VERIFIED CUSTOMER
Vehicle Make : HONDA
Took too long to finish. Promised to finish on 6/6, delayed it to 6/7 and delayed it again to 6/10. Promised to talk to Enterprise to cover my rental fee for that period but actually never did so. Had to call back and turned out to covered only for 3 days.
6/11/2019
Alexander A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was very pleasant to work with and they
did a great job on my car.
6/11/2019
Darby K. VERIFIED CUSTOMER
Vehicle Make : HONDA
All employees that I had interaction with were exceptionally polite, courteous, and attentive to customers. That is rare in the world today as good customer service and etiquette are not often practiced anymore. Thank you! Service on my vehicle was fast and efficient.
6/7/2019
David D. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Alex made every effort to make me happy and the work perfect. Thank you Alex.
6/7/2019
MONICA B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very very courteous ! They all do an excellent job. This is why I keep going back to you guys .
6/2/2019
NICOLE L. VERIFIED CUSTOMER
Vehicle Make : KIA
Lenny and Ulysses where great through the whole process. Lenny kept me updated about where my repairs where. Rose was great too. She helped getting the rental car company come get me. Excellent costumer service the whole shop gles above and beyond. Thank you.
6/1/2019
Rosa E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied, very well done, loved the communications via email, text wale work was done. Thank you
5/24/2019
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great, work was completed a day and a half ahead of schedule.
5/21/2019
Richard D. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service, very professional and informative.
5/18/2019
Michelle Elizabeth. VERIFIED CUSTOMER
Vehicle Make : Jeep
After noticing some concerns with repairs done during my initial pickup, my vehicle was reassessed and delivered back with all concerns addressed.
5/12/2019
Mitchell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired in a timely manner and it looks great. The interior was really messy when I turned it in and they actually had it cleaned even though that was not a part of the repair process and I appreciate it a lot.
5/11/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was painted by accident on the opposite side and I had too come all the way back for them to try and fix the issue. And there was a light scratch on the opposite side aswell. They left my car all dusty on the outside and a little on the inside. I think they could have taken a little more time to look over my car for damages
5/11/2019
Brianne L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Office staff was awesome. From the first day I came in they were extremely nice. Addressed and explained everything to me. Answered all my questions even when I repeated questions. They were all totally nice. Kept me very up to date on the progress of my vehicle from text to phone calls. I highly recommend them.
5/8/2019
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service
5/8/2019
Chris A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So rare today to find a company that truly takes care of the customer!!!!! From the helpful people behind the counter who greet you as soon as you walk in with professionalism and courtesy to the people behind the scene who actually do the work on your vehicle..... a very well organized company from top to bottom..... So pleased on how my truck turned out!!!
I will recommend your company to any and all of my family and friends..... your work is impeccable Thank you for a great job!! Couldn’t be happier or more pleased . My Service Provider was Marco **** and he did an EXCELLENT JOB KEEPING ME INFORMED.....thank you Marco!!!!!!
Chris A
5/4/2019
Natalie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely great customer service from everyone I came in contact with, extremely happy with the service I received!
5/4/2019
Lynda D. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was the best experience with an unfortunate accident. The staff was amazing I will completely recommend Pacific elite collision