Very thorough and great communication throughout the process. You guys finished the job two days earlier than anticipated and customer service was awesome! We will definitely use us in the future for our fleet repairs as well!
9/26/2019
SHAHEEN S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Car looks great! Shawn took care of everything and kept me updated along the way. Thank you!
9/26/2019
ALEX L. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
after the initial repair, there was terrible noise from the air conditioning fan. Brought it back for repair and they claim to a fixed it. Got it home and it still making the same noise. Completely dissatisfied with front-end service and with the work. No service advisor met me at the vehicle the second time to tell me what had been repaired and to double-check that I was satisfied with the delivery
9/24/2019
OLIVIA M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone there is SUPER nice!!! Shawn made me feel really comfortable and at ease. The receptionists were also very sweet. And my car looks PERFECT!!! Couldn’t be happier! :)
9/24/2019
CATHERINE D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Shawn and team did a great job. Very professional with great communication and service!
9/21/2019
WILLIAM K. VERIFIED CUSTOMER
Vehicle Make : JEEP
Great service and good job
9/21/2019
RONALD A. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service as always
9/20/2019
Jose P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
9/19/2019
ROSS R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was very Satisfied with the estimate, scheduling and work that was done on my Vehicle. Shawn (Estimator) was very professional and was able to give me a fair price and also was able to have my truck back to me in a reasonable time. He also provide me with pictures of the work being done and that was a big thumbs up in my eyes.
I had know problem paying for the repair and your office staff was also very professional.
I liked getting the daily updates to let me know everything was going ok and my pick up time was still on schedule.
I will def refer my family and friends to Pacific Elite.
Thank you all for your hard work!!
Sincerely,
ROSS R
9/16/2019
MICHAEL C. VERIFIED CUSTOMER
Vehicle Make : SUBARU
David So and the team were FANTASTIC! They went the extra mile and helped me out in getting my car back to pristine condition just in time for my move out of town. Thank you guys so much!
9/14/2019
STACIE Z. VERIFIED CUSTOMER
Vehicle Make : Ford
My entire experience was A+, from drop-off to completion!! The constant communication with updates was greatly appreciated. The kindness of the staff was wonderful, everyone made this stressful time much easier.
9/12/2019
MICHAEL S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Your people are courteous and professional. I would definitely recommend Pacific Elite to friends and family. Two thumbs up.
9/12/2019
JANE P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Quick and easy. Thanks David at Check-in. Promise time was accurate. Thanks Shawn at Pick-up. Nice job!
9/9/2019
AVI M. VERIFIED CUSTOMER
Vehicle Make : JEEP
David worked on out Jeep, he did a fantastic job. The car was impeccable when we picked it up. Hats off to him for getting to us so quickly. We really appreciate his hard work and dedication.
9/7/2019
MANNY W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Above and beyond my expectations! Five and a half stars!!! Appreciate all of Shawn’s attention to detail and his exceptional care for my vehicle. Greatly appreciated.
9/5/2019
ALVIN A. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
The repairs to my front bumper and windshield were flawless! Great job to the Pacific Elite team and thanks to Tek and Dawayne for helping me out. You guys are the best!
9/5/2019
Claudia V. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you very much , great team of employees, so happy with ur services an thank you for washing , cleaning my car
8/31/2019
B VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I like the constant communication on the vehicle repair progress
8/29/2019
WILLIAM D. VERIFIED CUSTOMER
Vehicle Make : Audi
Shawn was awesome to work with...great communication and did an amazing job on the vehicle.