David was nice, completely professional and always had me informed about my car. My car looked beautiful.
9/29/2017
Shane E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience, really friendly, great job on repair
9/28/2017
Steve H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication and customer service throughout.
9/27/2017
Lorraine Debra. VERIFIED CUSTOMER
Vehicle Make : Toyota
Employees are all very helpful and personable. David So was my specialist and he did a great job leading me through the stressful process of getting my auto repaired after the collision. I will recommend your facility to any family or friends.
9/25/2017
Richelle G. VERIFIED CUSTOMER
Vehicle Make : Nissan
They delivered on their promise to have the vehicle done when promised
9/25/2017
Saul C. VERIFIED CUSTOMER
Vehicle Make : Honda
From the minute > walked in the first time I was treated only with the best ways and attention that a custumer deserves, I very much appreciate all that was done for me and my baby (my car)... thank you much.
9/20/2017
Lulie C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Super friendly people! Not sure if her name was Liz but she worked on Saturday morning and was very friendly and helpful. She explained each step of my repairs and answered all my questions. George handled my repairs and was very understanding of my lack of renters insurance. He offered me the option of a voucher for a rental but ended up repairing my vehicle so quickly that there was no need to rent a car! Very satisfied! Couldn't have had a better experience. Lulie
9/17/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shawn was great...complete professional. Go Rams!
9/16/2017
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks beautiful! I appreciate that it was also cleaned very well. Thank you also for the quick shuttle to the rental car place.
9/15/2017
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Honda
I have been to you (sadly!) 3 times with two different cars. All of you were easy to work with and personable, which I appreciate. Thank you.
9/10/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great, thanks
9/9/2017
Mimi D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really enjoyed working with Gabby at the front desk and the workers there were really reassuring and kind. They constantly updated my car process and where it was at! The estimated time with my car was September 13th, but they managed to fix it 2 weeks earlier. I would definitely come back since they did mention I have life warranty with them. I am completely satisfied with Pacific Elite Collision Centers and I would recommend it to anyone who needs their car fixed. :)
9/8/2017
Wilson W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done professionally. Communication was great! I was informed of the process the whole time. Great job!
9/7/2017
Russ A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
9/6/2017
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Honda
The looks great. I was treated very professionally and kindly.
8/26/2017
Steven R. VERIFIED CUSTOMER
Vehicle Make : Lexus
George and Elizabeth were a pleasure to work with. They were both very nice, friendly and helpful. The workmanship on my car is outstanding. The car looks great. George explained each step of the process and even showed my the workshop area. I am 100% satisfied with George, Elizabeth and the Pacific Elite team. Thank you!
8/22/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Acura
I really appreciate the streamlined process of intake, dropping off, communication during, and follow up. I felt at ease to communicate with the representatives working on my car and really like the texting feature! Would def recommend pacific elite to anyone!
8/21/2017
Lina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
Highly recommend
8/20/2017
Phoebe W. VERIFIED CUSTOMER
Vehicle Make : Honda
I had an awesome experience with you guys. The receptionist (sorry I didn't have the lady's name) was super friendly and efficient. She explained the process and policy and anything we might anticipate. I and my husband were worry free and decided to drop off our vehicle right after talking with her. The technician Shawn Rohfling was excellent too. He updated us the status in email and finished repairing even earlier than we thought. And my car looks just like a brand new one! You guys are our super heros! We are satisfied with your quality of work and customer service.
Phoebe
8/19/2017
Staci S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Thank you so much Shawn for being so personable and also highly professional! My car came back looking better than it did before!
-Staci