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Real Reviews from VERIFIED CUSTOMERS
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic job! Thank you!
10/28/2017
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated your efficiency and concern. The friendly people made it a more enjoyable event. Thanks for all your hard work! Pat
10/25/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was VERY polite and helpful. My car looked amazing. Also, a nice surprise was the entire car being cleaned inside and out. It was done SO WELL!!! I drove home very happy :)
10/24/2017
Cristian R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job
10/24/2017
Connie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The entire staff was great! Shaun was wonderful. The facilities are clean and everyone was so kind and curtious. Everything was perfect.
10/21/2017
Debra G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was wonderful and very helpful and my car looks great. It took less time than I was originally told to do the repairs, which was nice. The only suggestion I have is with the text updates-I got a text when the work began, but no updates until today saying the car repairs were 56% completed! I had already received a phone call saying the car was ready.
10/20/2017
Rachael N. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the best car related service ever! Everything from the customer service to the physical job was beyond professional and if my car ever needs any repairs I will definitely be coming back to Pacific Elite!
10/19/2017
Marlena L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and helpful...excellent customer service.
10/19/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everyone was considerate and helpful. I appreciated the daily updates and the fact that the car was ready when they said it would be and the car looks like new.
10/15/2017
Scott L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shawn was a wonderful help making it easy to communicate about my car.
10/15/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : Honda
From the first contact, the staff and service provided were professional, friendly, and efficient. Communication re progress was excellent and the repair done as promised and on time. Wow! We were impressed.
10/14/2017
Albert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was amazing. I was dealing with a really difficult situation and all their help and friendly atttudes helped to make things seem better. Remembered me when I came in and treated me like I was the priority at the moment.
10/12/2017
Gloria M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks good and runs well so far. All of the staff was also very kind. Thank you!
10/12/2017
Isaac V. VERIFIED CUSTOMER
Vehicle Make : Honda
first time customer. i was impressed with the friendly customer service all the way around.i also appreciated the ongoing updates on the status of my vehicle. job well done. a positive experience for me. i will return if i need any services in the future. thank you again. keep up the good work.
10/11/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was extremely friendly.
10/10/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Kia
I've had work done by your company before and it's been great.
10/7/2017
Ana H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very skeptical about having the bumper repaired and not replaced because I didn’t want to have problems later, but Sean told me, over the phone, about your lifetime warranty which convinced me and I’m glad I did because I am pleasantly surprised with the results. Thanks to Sean who was very helpful and and kept me updated on the progress.
10/7/2017
Jaclyn D. VERIFIED CUSTOMER
Vehicle Make : Honda
Starting at the front desk thru the entire experience, Pacific Elite was a pleasure doing business with.
10/4/2017
Mark L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
10/4/2017
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very impressed working with George from Pacific Elite in Placentia. He made the whole process less stressful, continued to keep me updated via text/voicemail which worked with my busy schedule, and was very polite and a pleasure to work with.
9/30/2017