Everyone who helped me, including the woman at the front desk and Chris, my main contact to discuss my car damage and repairs, were very friendly, personable and "fun" to work with. Despite the circumstances, the people who helped me put me at ease and made my experience tolerable and stress-free. They even helped coordinate my rental car, including contacting the rental company to pick me up and later pick up the rental from them! I am completely satisfied with the level of professionalism, personal care and quality of work I was provided and would highly recommend Pacific Elite to anyone who needs help with car repair services.
11/1/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job in the car and cleaned and shined it really nice too thank you very much
10/24/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Ford
All dealer parts use for replacements. Updates were sent out of progress, clean and professional services.
10/22/2018
Jeri M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Whole team was good. Attentive.
10/21/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Honda
My entire experience was quick, easy, and painless. The whole team was great!
10/19/2018
Sujit Kanneganti. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Looks great
10/19/2018
Rafael V. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are doing a good job thanks
10/18/2018
Edward S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tek was professional and courteous from the moment I walked in to the moment the repair was completed. I would not hesitate to recommend service to others.
10/18/2018
Ken B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The professionalism and dedication of your staff to producing only the highest quality work product is superior. It was a pleasure working with them, and particularly with David So, to diagnose and complete the repair work on our Volvo XC60 under challenging circumstances. We would be pleased to recommend this team and Pacific Elite Collision East to anyone.
10/17/2018
Chi Wen. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
10/13/2018
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was welcomed by a well organized friendly office clerk. The office is very clean and quiet. She kindly called the rent a car company for me to get a ride. Shawn my agent, was equally professional and explained what needed to be done to repair my car. Shaun was correct about when my car would be ready. And today I picked my car up. Thank you.
10/10/2018
Russell M. VERIFIED CUSTOMER
Vehicle Make : Acura
Manager Tek has been very friendly, customer focused, professional in handling repairs of our two Acura RDX. He offered repair options for cost cutting measures. His detailed explanations were very helpful in understanding the work performed. We are very happy with his overall service.
10/10/2018
Pradeep A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job in keeping me up to date with schedule. Overall Excellent quality work except I realized this morning that the color do not match exactly. Not too bad but you can tell the difference. Let me know if anything can be done to blend it in. Other than that all good.
10/6/2018
Sharon Ogden. VERIFIED CUSTOMER
Vehicle Make : Toyota
the car looks great!
10/6/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything at you’re location was perfect. The only problem is the text message for this opinion was sent to me during non business hours and WOKE OUR BABY! Way to go ????
10/5/2018
Oscar V. VERIFIED CUSTOMER
Vehicle Make : GMC
davids the man !
9/20/2018
Maria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was totally happy with the outcome of my car. It looks as though it never had any damage. I was also kept informed throughout the process as to a completion/delivery date. I would not hesitate to return if needed or to refer someone. Thanks for a job well done!!
9/18/2018
Rita A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very contagious people very professional
9/16/2018
Darrel O. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
9/15/2018
Eva H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gabby at the front desk is outstanding. I didnt expect that car to be washed, it was. Overall the experience was A+.