They were very helpful and kept me updated without me having to call and ask about my car. They also finished early than the predicted date! They were super friendly as well!
3/2/2019
Rene V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Otto kept me up to date constantly, and was very courteous and respectful. Excellent job.
3/1/2019
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Otto gave me constant updates and answered all my questions.
3/1/2019
Megan P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The whole process was fast and easy. Paul kept me informed the entire time. I am so glad I was referred to you.
2/28/2019
Celeste G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very easy to work with and job was done thoroughly.
2/26/2019
Mari L. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole experience was great. The staff were friendly and professional and clear and constant communication was helpful to plan the next step.
2/24/2019
Glen C. VERIFIED CUSTOMER
Vehicle Make : Acura
The service rep, Otto, was curtious, professional and kept me inform on every step of the repair process. He made me full like a valued customer and that the repair would me done to my satisfaction. I will not hesitate to refer someone to Pacific Elite.
2/22/2019
Evelyn C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for all the help
2/22/2019
Ismael M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service was quick as promised
2/21/2019
Teresa R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Otto is a great asset to your company, very professional and fellows through on the job well done. He goes above and beyond...very satisfied with the service.
2/21/2019
Alexandra G. VERIFIED CUSTOMER
Vehicle Make : Kia
Love the communication from Pacific Elite, I was never left wondering what was going on with my car because they always kept me updated. Fantastic service and the repairs were done quickly!
2/16/2019
Charles H. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone is great there thank you guys
2/15/2019
Olga V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank I’m very satisfied with your service Good service
2/15/2019
Dolores B. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff got us in and out of there quickly. Everyone was nice including the rental staff. I like that I was kept updated via text messages. I'm glad the collision staff readhd out to me to keep me posted on what was happening the day before my car was schedule to be ready.
2/14/2019
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work.
2/13/2019
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice work very happy with it
2/13/2019
Joe M. VERIFIED CUSTOMER
Vehicle Make : Toyota
the repair was completed in time as promised and as per my my request parts replacement. Your shop is highly recommended. Also, thank you Paul.
2/13/2019
Paul B. VERIFIED CUSTOMER
Vehicle Make : Scion
Otto was great, he kept me well informed about my car.
2/12/2019
Susanne P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was initially advised that the repairs could take up to 8 days to finishe.i was pleasantly surprised when I received notice that the repairs were completed a week early. My car looks awesome.
2/12/2019
Russ A. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience began with Otto, the highly skilled estimator. The repairs were made quickly and in precision fashion. There is no trace of the previous damage whatsoever. We are so pleased.