Is my second time there and i love the way you treat me.
5/30/2019
Edgar I. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Staff was really nice they were really informative and kept me up to date, the text messages were really helpful as well, thank you for making a bad situation better.
5/30/2019
Luis P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff were always friendly and very helpful. I liked that they were able to drop me off at home when I left my vehicle and also pick me up when it was ready. Alex made sure he kept me in the loop on what was going on with my vehicle. I am very happy I went with you guys.
5/25/2019
Myra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
5/17/2019
Esperanza C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very lucky that I was assigned to Alex. He’s an amazing person. You can tell that he truly loves what he does. He’s very knowledgeable. He kept me updated the whole process of my car repair. He truly did an excellent job.
5/17/2019
Aaron/robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just wanted to say Thanks to Otto and his team. They did a great job on the repairs for my truck. Otto was always on point with keeping me updated on my vehicle as it went through the process. Keep up the great work guys and thank you very much for the help and communication throughout this process. Much appreciated. Also want to say thank you to the ladies at the front desk for always answering the phone and answering any questions or concerns I had and directing my phone calls when I needed it. Again thanks to all of you for the help and getting me my truck back. Keep up the great work.
5/15/2019
Gabrielle A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for repairing my car and efficiently updating me on the work being done!!
5/14/2019
Carlos B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
5/11/2019
Ana P. VERIFIED CUSTOMER
Vehicle Make : Honda
Received updates frequently.
5/10/2019
Marissa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service ????????
5/9/2019
Katelyn P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Amazing. Professional. Thorough.
5/2/2019
Richard M. VERIFIED CUSTOMER
Vehicle Make : Kia
Alex helped me through the process and kept me updated, just great customer service and very polite. Customer service like that is why I would definitely recommend your company
5/2/2019
Arlene D. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you so so much! You guys are awesome...I appreciate
You’re daily updates on what’s the status of the car, your people
were very polite and easy to talk to...we really appreciate all your
efforts and good works. It was such a great experience!
5/1/2019
Karina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went so smooth and only took a week! It was my first accident and I had no idea what to expect but Alex Gutierrez explained everything step by step and communicated all the steps being taken which helped me feel comfortable about leaving my car for repairs.
Very professional! No complaints whatsoever. :)
4/30/2019
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much I appreciate it so much my car look great
4/28/2019
Briana G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone one was super friendly, we have used this location before and will always come back and recommend it to others.
4/26/2019
Adrina V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your broke my key Fob. It was found in pieces inside the car. It looks like there is over spray on the trim where you guys painted the damage. When my wife tried to pick up the car my wife and your employee (Paul) had trouble getting into my car. I was pissed when I heard and seen the troubles my wife endured. I left my car there with the confidence of receiving 100% satisfaction. And I'm not satisfied with the outcome.
4/21/2019
Jovito F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service Very satisfied customer
4/21/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It bothered me that Pacific Elite did not accept checks or American Express.