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Real Reviews from VERIFIED CUSTOMERS
Rose C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super satisfecha Amabilidad Rapidez Y buen trabajo Grasias
9/23/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very pleasant and helpful. They kept me updated the entire time and when it took longer then the original due date they accommodated me. And my car returned beautiful and intact. I am very well pleased.
9/23/2016
Lourdes P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone there was very respectful.
9/22/2016
Ross/shelly S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service! ????
9/17/2016
Eddy F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Initially somewhat satisfied with the exterior of my vehicle repaired. However, unfortunately this was after a unacceptable mistake was ironed out between PECC,GEICO and myself. After leaving the body shop I noticed my headlights were different the original white and the new yellow light and the car having issues with the door lock mechanism. PECC also agreed to reimburse me with a rental check for taking longer than expected to get the car repaired to which I was supposed to pick up today..3 problems I attempted to resolve today. After becoming aware of this problems I immediately attempted to resolve this issues by taking my car to the bodyshop the very next day also informing PECC I was going after work,to which they agreed. Unfortunately after waiting a little over an hour none of this issues were solved. None.It seems everybody working there have there hands tied with no authority or manager present.I was going to put this to rest but I will have to alert the BBB and Consumer Affairs and Geico about this customer service nightmare I'm having with PECC. And if need be hiring legal help.
9/17/2016
Armando R. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy and simple process. My car was fixed in about a week and looks good as new.
9/11/2016
Adrian S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional and helpful. Excellent job!
9/10/2016
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome customer service. Staff was very helpful.
9/9/2016
Alma B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great. My car looked perfect! Employees were very helpful... Great experience.
9/8/2016
William D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff made the whole process easier from start to finish. Always making sure I knew how everything was going.Couldnt have been any happier with my choice to take the car there.
9/7/2016
George G. VERIFIED CUSTOMER
Vehicle Make : Toyota
As I stated in your survey. The lack of communication between your departments needs attention I would be advised of one point just to have another department contradict what I was told initially. Which left me very dissatisfied
9/7/2016
Luis S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Yout did a great job! Car looks great! Everyone is really nice, professional and helpful. Thank you all!
9/5/2016
Irving S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Receive a attention and a service excellent
9/3/2016
Frank B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job!!!
9/3/2016
Henry T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All I have to say is WOW car looks great.
9/2/2016
Leobardo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent staff and services.
9/1/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the repairs. You guys did a great job definitely exceeded expectations thank you.
9/1/2016
Lydia O. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied
9/1/2016
Erika N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The great customer service really made the overall experience absolutely stand out from any other place.would recommend to any one in need of a body shop.
8/30/2016
Yolanda G. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service! Very satisfied
8/28/2016