Search

Real Reviews from VERIFIED CUSTOMERS
Francisco V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service, good job nice and clean. Thanks
12/15/2016
Monica S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The turn around time was great as well as the texting updates on the status of my vehicle. Thanks again.
12/1/2016
Eunice E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very happy with repair! The staff was very friendly and accomadating !
11/26/2016
Bridget J. VERIFIED CUSTOMER
Vehicle Make : Honda
I think the customer service is great! My car looks as good as new and I like that I was informed the entire time.
11/24/2016
Heissell R. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional staff and the text message updates were extremely helful. Loved the service.
11/21/2016
Claudia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the customer service I received at Pacific Elite Downey East. Cortney Arthur explained the repairs done to my Nissan Rogue. The Front Lobby Staff were very welcoming and made feel at ease.
11/18/2016
Raquel B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Team did a great job on my car. Thank you
11/17/2016
Laura M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was personable and friendly. My car was ready within 2 days... I was expecting 2 weeks. Everything was explained thoroughly and I recieved many phonecalls to constantly keep me updated. The rental car process was simple and I would definitely recommend pacific elite to a friend
11/13/2016
Angel V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, and great work.. Beat the completion date too. Awesome experience.
11/11/2016
Licenia C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Pacific Elite when above and beyond my expectations. Richard was very help and polite when walking me through the process. When I had issues with the insurance deductible waiver he guided me to the right direction and had the issue resolved. Now Paul, what could I say but he is AWESOME. Overall the whole team went above and beyond by painting other scratches that were not part of what the insurance covered because their top priority is QUALITY. You cannot beat that. Pacific Elite Collision truly take pride in their trade. A and lifetime guaranteed. Thanks for everything!!
11/11/2016
Bret H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service, great work. Thanks
11/11/2016
Laurence N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repairs done so quickly and staff very friendly and professional
11/11/2016
Quinton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very informative and kept me updated on what was happening to the car. Thank you Paul, Joe, Richard and Heather for helping me as my car got repaired.
11/10/2016
Antonio C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service. Text message updates make it convenient and easy. Body work looks great.
11/3/2016
Stephanie V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks like new
11/3/2016
Diane K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Work product performed on my auto was perfect. I am truly pleased with the repair. I want to have one other "boo-boo" repaired as soon as possible. I also found Courtney a delight to work with.
11/2/2016
Jose T. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent!!
10/31/2016
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Audi
Best experience I've ever had with a auto body shop
10/29/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and communication - all personnel very professional. Thank you!
10/28/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Ford
Richard,Paul and the entire staff were a pleasure to work with. Thank you.
10/28/2016