Theres a lot of things wrong with the parts you guys replaced. My trunk has to be slammed to close. My bumper is loose. My light has scratches so i know its not new. The side you guys replaced has the same dent i showed you guys. Looks like you guys jusy fixed it and not put the new parts on. I did notify the insurance to look into this because they were charged for parts. Worst work ever
10/15/2017
Shane W. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was such a great experience I love how you guys keep the customers informed on the progress of their repair by txt message!!!
10/5/2017
Ed B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job. Finished on time.
9/22/2017
Jose R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the excellent work that was done to my car, every time I had a question it was answered right away. Thank you for the attentiveness and the professionalism of your staff.
9/19/2017
Maria O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Trabaja muy bien pacific elite las personas son muy amanable
Todos los que trabajan para la compañia
El trabajo que le hicieron a mi carro quedo
Muy bien hecho quede muy satifecha con el trabajo
Gracias para todos lo que trabajan para pacific elite volvería
A llevarle otro carro para que me lo arreglen..
gracias
9/16/2017
Ramona M. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast service did a great job. I am 100% satisfied with work that has been done. Will recommend two friends and family.
9/16/2017
Erik H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff was helpful and answered all my questions...
I am not completely satisfied due to the fact that after I was told my car was ready, I had to wait 30 to pick up my car.i called to confirm and went to shop **** hour after the call. When I got there to pick up car I signed paperwork and sat while car was being detailed.
9/14/2017
Cuevas.claudia De. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you . It looks like brand new.
9/14/2017
Andreas B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciated the ease of getting my estimate, dropping my car off, getting text updates and then receiving my car in a timely fashion.
9/10/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleasent employees and the updates
We're helpful.
Thanks
9/9/2017
Arthur F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We have had a very positive and full satisfaction with Pacific Elite.
9/1/2017
Guillermo M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the staff and took care of me quick and easy. Thanks for the good job and the coffee
8/18/2017
Amy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire staff is helpful and courteous. I appreciate the text updates. My car looks wonderful!
8/16/2017
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional. Great customer service.
8/12/2017
Elieth B. VERIFIED CUSTOMER
Vehicle Make : Honda
These guys are awesome! I needed my car to be ready approximately a day before their initial estimated deivery date due to my work schedule and these guys delivered with flying colors. Not only was it delivered early but my car looked like new! Excelent body work, paint job and customer service. Thanks Pacific Elite...you guys get thumbs up from me. For the record I usually skip this part of the survey.
8/11/2017
Fred L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job thank you
8/11/2017
Ladona B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Did well communicating with me as well as with my insurance company keeping both of us updated. Thank you for getting my jeep done quick and fast very efficient since you got it done 2 days early. Keep up the good work I will recommend you to others... Ladona
8/10/2017
Silvia G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very pleased with the whole experience...I liked that they kept me informed by text!!
8/10/2017
Kandace Z. VERIFIED CUSTOMER
Vehicle Make : Scion
You guys are awesome! Paul was great and I knew my car was in great hands! I got my car back a week early and looks better than ever! Thank you a million times!
8/10/2017
Edwin G. VERIFIED CUSTOMER
Vehicle Make : BMW
We are very pleased with the work done on our BMW. We feel that we can trust your company and would work with you in the future should we have any issues with our vehicles