There is a small chip in the paint on the rear drivers side. Mario who helped me out with my vehicle went to look at photos and found that the chip was NOT there when I dropped off the car. It is very small right now but my worry is that the chip will expand and become a larger issue in the future.
8/18/2018
Israel F. VERIFIED CUSTOMER
Vehicle Make : Honda
Me recibieron el carro sin preguntar nada y después al siguiente día se les hizo fácil hablarme y decir que el carro no lo aceptan por ser salvage
Yo creo que me hubieran avisado desde antes no creen
Solo lo lleve a otro auto body y dijeron que no había problema
8/18/2018
Layal S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Muy contenta de tener mi carro de vuelta, la experiencia fue excelente me atendieron con amabilidad y honestidad. Otto represento la estimación y me atendió con gusto y seguro de su trabajo supo como manejar la situación respondiendo cada pregunta cada duda que tenía. Me voy confiada que mi carro está en excelentes condiciones Gracias a todo el grupo de pacific elite muy amables y atentos
8/15/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication and personalized service. Highly recommend.
8/11/2018
Janet K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was perfect
8/10/2018
Katy M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very easy interactions. Thank you all.
8/10/2018
Elsia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the honesty!
Car looks great.. just forgot my rim cap
8/3/2018
Elias C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Thank you for the excellent service and work.
8/3/2018
Karen Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The texting didn't match reality texting it was completed when it wasn't. I got a call from Ishmael (I think was the name) saying it was done, 2 days before it was done. Everything else, especially customer service was excellent.
8/3/2018
Jaemi K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was very easy and hassle free. The updates meant I never wondered what was going on with my car. And the panel that was buffed as a courtesy looks amazing. I'm thrilled to have my car back to working order and looking fantastic to boot.
7/29/2018
Shelia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank so much for the wonderful job don on my car. I love the work you guys do.
7/28/2018
Laura C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Otto is an excellent customer service. He represents your company very well.
Thank you!
7/28/2018
Vasnessa D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Courtney made the experience stress free, and kept me informed about any repairs that where made along the way. I made the right decision by bringing my vehicle to this facility. I am completely satisfied and will recommend this location to others. Thank you all for making my vehicle look brand new again.
7/27/2018
Estevan U. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updated on what was going on and if the estimate would go up. My car looked well fixed and was satisfied with how it came out. Good communication but lacked communication at the end. Being called if estimation date changes would be better then a text.
7/27/2018
Erika G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Delays, no returned calls to provide information regarding vehivle
7/26/2018
Sharray W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for the amazing Job you did on car.
7/25/2018
Janel N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Y’all amazing!!!!!
7/21/2018
Chunnuan Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you guys very much. You guys provide very professional, patient and awesome customer service. And you guys also did a very great repair for my car. Good team, good work!