Andrew & Jessica are great! Amazing customer service reps!!!
Wonderful experience
4/3/2017
Teresa Q. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for working with me to get my sister's car fixed!
It took longer due to a delay with the bumper but that
wasn't your fault. The car looks great! THX!!
3/24/2017
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Honda
This place, The Collision Center Of Medford was the absolute best experience for an unpleasant circumstance. They made me feel much less nervous and ease any doubts I had about the process. They were so professional and displayed an enormous amount of quality customer service.
3/16/2017
Gilles D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything renewed my faith in humanity and customer service. Andrew and Jessica were amazing and SO genuine in their communications.
3/11/2017
Donna I. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew was very helpful and extremely polite. I am truly happy my car was ready in 4 days and the work done is super. Thank you for the great job!
2/26/2017
Javier R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was the best that I have experienced in a long time. I really appreciated the thoroughness and knowledge that both Andrew and Jessica displayed. Made my day that they took the time to wash and clean my car! Thank you all!
2/23/2017
V R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had a fantastic experience with collision centers. I was greeted by professional , and friendly staff members. I was updated by phone and texts with each stage of my car being repaired, from the moment I checked my car in until I picked it up. The work they completed on my car was beautiful! They also cleaned the inside of my car which was such a nice surprise to get into. I will be recommending this body shop to all I know. I am so happy Geico sent me there and I made the choice to have them repair my damage. Thank you again
2/18/2017
Debra M. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately I've had a few accidents over the years. And this was by far the best place I've ever dealt with. Very friendly and fast service. I would definitely recommend them.
2/12/2017
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
More than accommodating
2/11/2017
Cintia P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Perfect attention with the customer. Perfect timing in repair my car. Excellent service.
2/9/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : GMC
good work and very nice staff
2/8/2017
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very polite,intelligent and curtious. The looked better than before the accident. It looked brand new. All washed- even the interior.
2/4/2017
James Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Extremely pleased with the outcome of my repair. The Collision Center was extremely efficient and kept me updated throughout the entire process. While I hope to not have to come back to get my car repaired again due to an accident, Collision Center of Medford would be my top choice.
1/18/2017
Allyson D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wow, I'll start with saying it was just an incredible experience of both professionalism and efficiency.
Jessica kept me updated with the process. Andrew explained exactly what was about to be done. He called before, and after the Geico representative viewed my van. I should say I never spoke with the Geico agent.
When I picked up my van, not only did it look fantastic - it was nicely detailed. My van was vacuumed, interior perfectly cleaned.
My van looked brand new!
I would recommend Total Collision to everyone I know whom would be in need of your service.
Allyson Hinds
1/18/2017
Wendy J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good work and efficient.
1/15/2017
Kim G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service I received was excellent! I was informed of the progress of my repair every other day by Jessica. She kept me in the loop, even though Chrysler was unable to deliver a fan motor for my Jeep for over **** month after all other repairs had been completed! All of the staff are pleasant and professional and I would definitely recommend your services to anyone in need of repair work. In fact, my son, Philip Giella, is co-owner of Precision Auto Glass LI and I will tell him to direct customers to your shop if they are in need of auto body work. Thank you for going the extra mile to make your customer service excellent!
1/4/2017
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there did a great job! They called to keep me updated and they were so nice in person. They explained everything so I understood what was going on every step of the way. I would recommend them to anyone who needs to have their vehicle repaired.
12/26/2016
Angela B. VERIFIED CUSTOMER
Vehicle Make : BMW
Andrew and Jessica provided EXCELLENT customer service. I am VERY pleased with how I was treated as well as the final product. My car looks GREAT!!! I would highly recommend The Collision Centers.
12/24/2016
Gerard M. VERIFIED CUSTOMER
Vehicle Make : Kia
The constant updates were great. The paperwork matched everything they did and was laid out easy to understand. The link between usaa and the site was great. Timely work that matched the damage done. Professional service from top to bottom. Andrew specifically provided great customer service, stayed late to accommodate my schedule explained paperwork and never rushed or avoided questions. I won't trust anyone else and will recommend this spot to anyone that needs work.
12/22/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a great job on my car and I like that you guys let me know every part of the cars repairs. Thank you so much for everything.