Very Professional and they went above and beyond to make sure I was happy.
Very top notch place.
Thank you guys!!
11/29/2014
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great. You have great customer service. More companies should follow your lead.
11/18/2014
Harmeet B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work again!! Tiffany and Jerry were great!!
11/15/2014
Rosie J. VERIFIED CUSTOMER
Vehicle Make : Acura
The service representatives at ABRA were outstanding. The shop could use a facelift on the exterior but the hospitality, professional service, customer interacton, and experts are top notch. Thanks to Jerry and Tiffany for the truly wonderful repair experience.
11/14/2014
Bill M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone Was Very Accomodating, Worked With Us, Kept Us Updated And Informed.We Appreciate Their efforts to make us feel a part of their family. Thanks to everyone.
11/4/2014
Brandi F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very pleased with the updates and service from Tiffany. She delivered excellent customer service.
10/27/2014
Emily H. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took way too long to get my car back.
10/24/2014
Harmeet B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very nice work! Regular updates. Excellent staff !
10/18/2014
Larry H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks
10/10/2014
Duane C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Abra Auto Body was very professional and thorough in performing the repairs to my auto. I was kept informed throughout the repair process, and would recommend Abra for future repairs.
10/8/2014
Kim A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Tiffany did a great job with customer service and making sure I was kept up to date and all my questions were answered. They were honest and did a great job as promised. I would definitely go there again or recommend them. It was nice to have a positive experience with an auto shop for p ce.
10/2/2014
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very friendly staff. Quality work. Only concern is that I received a text that said completion date had been set to 9/30. This was on Monday, 9/29. I had received an update by phone earlier saying Wednesday or Thursday (middle of the week). I expected a call in the morning with an update related to the text, but I didn't receive any call. I called in the afternoon and the tech who answered gave more detail and seemed to read back the original projected mid week approximation. He said I would get a call in the morning, but I didn't receive one, unfortunately. Anyways, lots of miscommunication, but the calls I received initially were very good updates and I appreciated the information. Overall everything was wonderful.
10/2/2014
Paula P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tiffany was wonderful to keep me informed. Tiffany was great and took care of my special needs. I have a trip planned to go out of town one week after my accident and she worked with the technicians and got my car done before I had to leave. You had the car for five days. My front bumper had to be totally replaced and a headlight had to be replaced. They did a beautiful job and even washed my car before bringing it back to me. I had to send my car from the Plainfield location to the ABRA in Rockville Road because Rockville was available to work on my car at the time. I found them very accommodating and customer service was fabulous to take my particular needs in consideration. I have no complaints whatsoever and highly recommend ABRA service and customer service.
9/24/2014
Claudia /. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Service, kept us well informed on the progress of the repair.
Would highly recommend your shop
Thanks
9/19/2014
Angela R. VERIFIED CUSTOMER
Vehicle Make : Mercury
Best customer service in Indy. I always know you've done the best quality work.
9/17/2014
Jana S. VERIFIED CUSTOMER
Vehicle Make : Honda
Your entire team was incredibly friendly. Everyone went out of their way to make me feel like I was their number one priority. Incredible service!!
9/16/2014
Marilyn K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You were right to the point and good at answering any questionsi might have thank you for the good work you did and fast return
9/12/2014
Eric L. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome customer service. That crew at the Rockville Rd location are A1 and I highly recommend if u need repair to your ride.... Go see them!!!!!!
9/4/2014
Brooke S. VERIFIED CUSTOMER
Vehicle Make : GMC
They were extremely polite, communicated well, my car looked great after the repairs and it was done almost a week before originally expected!