Awesome customer service they take time and go above and beyond for their customers very pleased with my car. I will defintely choose Abra again for body work. Dean and Jerry are the best...please reward his store and its employees for awesome customer service.
8/24/2015
Todd H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly staff. I just got the truck back today but The paint match is excellent. This truck is SILVER so I was worried about the paint matching.
If I didn't know exactly where to look I wouldn't know it had been repaired. I cannot tell a difference in the color at all . Nice job.
8/9/2015
Rex B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great, friendly, prompt service. Very professional
8/9/2015
Jessica E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed every step of the way. Everyone was very helpful, polite, courteous and very professional. I would recommend them to anyone.
8/8/2015
Shilah L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great!!!! Washes my car and speedy fast work!! These guys know how to do customer service!!!!
8/5/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The only negative was that my truck was missing ****/8 of a tank of gas which is 2.25 gallons. Also my truck was in 4 wheel drive and I always have it in All Wheel Drive.
7/31/2015
Ellen M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great communication about the process. Very accommodating.
7/29/2015
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I brought in a 2007 KIA and I had to bring it back because the repair was not done right. Now I have to bring back 2007 Mazda because again the repair was not done correctly. Not very happy!!!!!
7/28/2015
Brandon W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was wonderful. My repair was done in a professional and timely manner. I felt welcome and informed about my repairs at all times. I would definitely return for other services.
7/16/2015
Michelle A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The paint doesn't quite match up and there is a hair under the paint.
7/15/2015
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Jeep
This our first time at this particular shop as we have been to the greenwood shop twice already. Your shop did such a great job keeping in contact with us and the final day, having the Jeep looking as good as it did, made our day!!
7/13/2015
Antonio T. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Very appreciative of frequent status updates.
7/7/2015
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
They went above and beyond my expectations! Friendly staff and great quality work. Would definitely use them again if the need arises!
7/6/2015
Stuart M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks like nothing happened, and looks newer due to the paint job. Thanks for the good work.
7/4/2015
Kandas J. VERIFIED CUSTOMER
Vehicle Make : Honda
The Rockville road shop is WONDERFUL!!! They kept me informed & were very friendly. If they had not called me when they received my car I would never have known it was there. The E. Stop 12 shop could learn a few things from them about courtesy, how to keep the customer advised & politeness.
Rockville finished my car on Tuesday & let me know. And that they would transport it back to tje stop 12 shop. I NEVER heard from stop 12 shop that they had received it and would be doing a QC check or how long it would take.
I am not so sure had I not called them this morning to see if it was ready for pickup if they would have called me this week or not.
So it was a bitter sweet experience. Between the two shops.
7/2/2015
Paula W. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept me informed every step of the way
6/26/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Buick
From the estimate to the final product I was extremely pleased with the customer service and the work performed
6/11/2015
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Honda
None
6/6/2015
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was happily surprised when I picked my car up today. Not only did the repair the damage in a timely manner they also cleaned the inside and outside of my car which was unexpected but appreciated. I plan to refer ally friends and family to ABRA Auto for their needs!!!!