The rear bumper guard was not attached properly - I found this before we accepted delivery. Makes me wonder if everything I can't see is done correctly. The one piece on the rear gate still doesn't fit correctly. The paint color is slightly off, though I did accept it. I had to detail the inside - a light film of dust was on all the seats and consoles. Some areas were pretty heavily covered with dust.
5/18/2015
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good very polite very accurate could not ask for more great quality! !!!
5/12/2015
Scott H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast and quality work! Thank you very much!
5/1/2015
Terry W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Andy was super helpful. They fixed me up in 15 minutes while I waited. Couldn't believe how fast they were. Thanks!
4/29/2015
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with ABRA is one of total satisfaction. I mean I felt satisfaction from start to finish. I felt perfectly handled from the receptionist, estimator, the work performed to the point of picking my vehicle up after the work was completed. I truly believe had interacted with the mechanics performing the work, they would have handled me just as well as the others mentioned above. I promise, if anyone asks a recommendation of a good body shop, I will suggest that they should check out ABRA. I've used other shops in the past, but I'll never go back to them. Henceforth, ABRA has all my business.
4/24/2015
Tangela F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nice surprise to pick up a nicely washed car and even vacuumed on the inside. My car looks great!
4/24/2015
Mary K. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra had always done good work for the household. Never had any reason to doubt them
4/21/2015
Patrick J. VERIFIED CUSTOMER
Vehicle Make : Ford
Felt my engine wasn't looked at and was not properly repaired
4/21/2015
Erin R. VERIFIED CUSTOMER
Vehicle Make : Dodge
When ABRA called us to tell us the car was ready, they didn't mention that we would need to pay our 1000 deductible. (We were expecting the other drivers insurance company had already taken care of payment.)
Also, our keyless unlock feature on the drivers door handle is not working. Once we determine if there are any other issues in the next day or two, we will call to schedule a time to have that fixed.
4/9/2015
Ciara T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was nice and friendly I had a very good experience
3/19/2015
Alexis B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank You.
3/18/2015
Kent F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Followed thru as promised.
3/18/2015
Rex M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work that was done was fantastic. That area of the van is brand new looking. Totally satisfied. I did however noticed a big scratch on the front passenger door that looks freshly made. I want to talk to you guys about it. I feel very confident that it was done on your watch. It is a fresh scratch. We noticed it when we got home. We were admiring the great work you guys had done. Please call me at ****-****-xxxx.
3/6/2015
Allison L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was absolutely pleasantly surprised by not only how attentive everyone in the office was. I would like to particularly compliment Jesse. He answered questions in a manner that a lower me to understand. The text messages were a very nice touch.
3/6/2015
Jeffrey U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept well informed and appreciated a realistic timeline. The vehicle was also clean when I picked it up. Very nice !
2/27/2015
Soyica S. VERIFIED CUSTOMER
Vehicle Make : Honda
I truly appreciated the updates and the fact the when my truck was completed,it really was completed. Great customer service, excellent service, and Awesome employees. Thank you.
2/24/2015
Dave B. VERIFIED CUSTOMER
Vehicle Make : Buick
Very sstisfied with service and everyone I dealt with. Thank you for a job well done.
1/15/2015
Lloyd J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mud flap is loose.
1/8/2015
Nathaniel G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Outstanding work and workers from the front office to the workers. May God bless u all and your loved ones.
12/23/2014
James M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciated the texts everyday and how clean the car was when I picked it up.