Great other than needing much better communication with customers
3/9/2017
Greg H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repair was thoroughly assessed and completed; it was better than I expected!
2/24/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate the attention to detail, and the frequent communication.
2/23/2017
Don C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks great! Thanks for vacuuming the inside as well. Will definitely use your service again.
2/10/2017
Randy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good communication keeping me updated on the progress of vehicle
2/3/2017
Bettie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the best experience I've ever had with any company I've felt with. Kept me informed and I'm very satisfied with the repairs. I will definitely tell others about how well I was treated and what a fantastic job they did.
2/2/2017
Debra T. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff friendly and I love the txt messages
1/31/2017
Regina L. VERIFIED CUSTOMER
Vehicle Make : Ford
Can't tell anything was done to the car.
1/28/2017
Kris A. VERIFIED CUSTOMER
Vehicle Make : Honda
I love that my car is clean inside and out. I love that t took such a short time. Everyone was great too.
1/19/2017
Brandon P. VERIFIED CUSTOMER
Vehicle Make : Honda
Top notch customer service. Dustin was excellent. I think the text messages were good apart from the silly ones that let me know how happy my honda was with abra.
1/11/2017
Lavida J. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was pleasant and corteous and professional at all times. They kept me informed about the status of my vehicle's repairs and took the time to answer all my questions. They remained on target and did not hesitate to contact me with concerns as they arose. I would highly recommend others.
1/7/2017
Sheila C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dustin was great to work with from start to finish! Appreciate everyone who had a hand in getting my vehicle fixed.
1/6/2017
Adrienne M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
With the exception of a few shards of glass, my car looked like it did pre-deer and smelled great too.
12/23/2016
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Kia
It took 5 days to get my vehicle after I was told it had been repaired. Also my vehicle had been randsacked and a personal envelope had been torn open and crumbled up and placed in the side door pocket. The envelope was left on the console. Also my radio channel had been changed and my control module had been changed for mileage as I had it set for m p g and I haven't been able to reset it.
12/17/2016
Ester D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm really happy with the outcome. I want to thank Dustin for always keeping me updated and always making sure to have a positive attitude. I also want to thank everyone of the team who worked on my car. I really appreciate all your hard work.
12/17/2016
Kieaunta R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The text messages were okay but robotic it seemed. I regularly heard from the team so I knew how far along they were and whenever something came up. I'd use them again if necessary. I'd surely refer them to fam and friends. Other shops were refusing to do the work because of Allstates estimate. Abra took my car no question. Afterwards.. that estimate was FAR off. Thanks Abra Pendleton Pike team.
12/10/2016
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Buick
Yes but I think they got over spray on my front windshield
12/3/2016
Milton Y. VERIFIED CUSTOMER
Vehicle Make : GMC
Completed ahead of schedule. Thanks.
11/24/2016
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dustin was great. Excellent service from initial visit through completion of repair.