The gentleman handling my car was top notch in customer care. He was thiroughly professional and exceeded my expectations.
9/24/2018
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff was friendly and the process was smooth. My car was returned to me much faster than expected. I would definitely recommend Abra to my friends.
9/23/2018
Sachitanand P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
9/23/2018
Connie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was exceptional.
9/17/2018
E D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so impressed with the professionalism and courtesy of the entire staff that I dealt with. Thank you for making my ordeal pretty much painless. You are great and I will definitely refer my family and friends!
9/7/2018
Peter C. VERIFIED CUSTOMER
Vehicle Make : Acura
Took awhile to get done and didn't install a headlight bulb in the replacement headlight assembly and didn't leave the $50 gift card that was promised
9/5/2018
Xiaomian W. VERIFIED CUSTOMER
Vehicle Make : Honda
so far everything‘s great?
9/1/2018
Sanjeev A. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was sitting in for repair for more than 8 days.
I was surprised with little or no phone communications.
I had to keep calling myself for updates.
Email updates are not very good.
2 issues paint and camera could have been handled simultaneously.
8/29/2018
Pablo G. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service, good follow up
8/24/2018
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
All of the staff were very friendly and accommodating during what can be a stressful time. I really appreciated the ride home after I dropped the vehicle off and the delivery of our vehicle to our home when it was done. We have a newborn so this gave us one less trip to worry about coordinating. The work looks great, good as new and I would and will recommend Abra of westfield to anyone
8/15/2018
Kenneth V. VERIFIED CUSTOMER
Vehicle Make : Honda
We were originally told that it would be 4 days for the car to be repaired, but it took far longer. While the work done and the delivery were good, the constant delays without any notice or reasoning made us select “No” for overall satisfaction.
8/14/2018
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was great from Danielle to Brandon! My cat looks fabulous.
8/11/2018
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was quick, personnel kind and professional, final product is great. Thank you for helping us in this situation. Car looks like new!
8/10/2018
Shaun G. VERIFIED CUSTOMER
Vehicle Make : Ford
Always honest friendly and customer focused. 3rd time customer work always completed professionally with attention to detail good communication and willingness to help.
8/7/2018
Emma A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have already e-mailed the compliments department. I will always use Abra Westfield if I need insured repairs or body/windshield work in the future.
8/3/2018
Michelle V. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was well done. Car returned very clean.
8/1/2018
Dave B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thought maybe repairs took a bit longer but pleased. Thank you for cleaning the vehicle. Good customer service.
7/30/2018
Ben H. VERIFIED CUSTOMER
Vehicle Make : Honda
Rhonda and the rest of the staff took great care of me. I am extremely pleased.
7/30/2018
Katie J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff was super friendly and loved Danielle at the front desk. Made me feel at ease and appreciated getting updates via text message. Thank you.
7/28/2018
Devon H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire team at Abra is always a pleasure to work with - their work is impeccable and I was kept updated on my car’s progress even when we were abroad.