I really appreciated the daily updates! Nice customer service touch!
8/10/2015
Jeremy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Went above and beyond. Detailed the inside as well as fixed the outside
8/6/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service.
8/2/2015
Brandon G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for working with geico to make everything work out
8/1/2015
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Honda
I went to pick the vehicle up on Saturday because they told me it was finished. When I arrived, the finish had flaws; pits in the paint where the filler was applied and sanded. Additionally, there were striations on the finish where you could see that it was sanded. I lost an hour from my day and had to reschedule some things to come pick the vehicle up only to find that it wasn't in fact up to the quality I was expecting. This rework cost my insurance company an additional 100 in car rental fees. This is now the 4th time using this facility - the quality control seems to have gone downhill from when it was privately owned by collision solutions. There are still some minor imperfections in the finish, but they are far fewer than when I originally picked up the vehicle.
7/29/2015
Blake D. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very impressed with a job well done. The entire office staff was great to work with and the car came back looking like new. Having never heard of Abra before my accident, I'll definitely be going back if collision services are needed again.
7/27/2015
Michael F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your help getting my car back!
7/25/2015
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated the regular communication on the repair, even when the estimate changed and the repair was more expensive. I felt involved in the decision making, not a clueless bystander that had to accept the choices made by someone else. The car was ready **** day early which was incredible. Great job by everyone!
7/22/2015
Ken K. VERIFIED CUSTOMER
Vehicle Make : Mazda
The best body shop I've ever delt with, both the people and their communication and the work done.
7/20/2015
Lisa O. VERIFIED CUSTOMER
Vehicle Make : Buick
Done early. Every part of the process was done well. Kept well informed. Nice people up front to deal with. Took care of everything.
7/19/2015
Joe O. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent experience. Very happy.
7/16/2015
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great follow up and efficient process.
7/15/2015
Brian Q. VERIFIED CUSTOMER
Vehicle Make : Saturn
Excellent work on the car, but even better job communicating progress and setting expectations.
7/15/2015
Gary D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was performed in a very timely manner at a good price. The quality of the repair was outstanding.
7/12/2015
Ann R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Wonderful work and great speed and super customer service.
7/9/2015
Jerry F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Rachel and the rest of the staff was awesome and very friendly and informative. I will never go anywhere else.
7/9/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job.......
7/7/2015
Katie J. VERIFIED CUSTOMER
Vehicle Make : Ford
Your service team was wonderful!
7/6/2015
Ron C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Abra did everything perfectly. Enterprise car was dirty and sticky in multi media center space, one of the tires was severely under deflated and trying to have an initial incorrect charge reversed was impossible to get through on the phone or receive a call back. Lacking customer service.